Entered a competition on your phone? Text a donation to a charity? Set up Mobile Billing as your preferred App Store payment method? Paid for something online or via an app and added it to your mobile phone bill?
If so, you’re likely to see charges on your bill in the ‘Services from other companies’ section.
You’ve set up Mobile Billing as your App Store payment method and have purchased content from an App Store, either on your phone or via another device, entered a TV or Radio advertised competition using a short code number, purchased a digital service or content and agreed that these charges be applied to your EE phone bill.
These are not EE services and the charges have been applied by the company that provided these services.
Our consumer code of practice below can provide further information and advice on the Charge to Bill services and associated charges that appear on your bill.