Charges to bill

In this article

Voted on a TV talent show? Entered a competition on your phone? Text a donation to charity? Subscribed to an information service?

 

If so, you’re likely to see charges on your bill from other companies.

Why have I been charged?

Why have I been charged?

You’ve requested a service, voted, entered a competition, purchased digital content and agreed that these charges be applied to your EE bill.

These are not EE services and are charged by the company that provided these services. 

What have I been charged for?

What have I been charged for?

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Code of practice for charges to bill

Code of practice for charges to bill

Our consumer code of practice below can provide further information and advice on the Charge to Bill services and associated charges that appear on your bill.

Charge to Bill Consumer Code of Practice
(PDF 391KB)
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