Charges to bill

In this article

Voted on a TV talent show? Entered a competition on your phone? Text a donation to charity? Subscribed to an information service?

 

If so, you’re likely to see charges on your bill from other companies.

Why have I been charged?

Why have I been charged?

You’ve requested a service, voted, entered a competition, purchased digital content and agreed that these charges be applied to your EE bill.

These are not EE services and are charged by the company that provided these services. 

What have I been charged for?

What have I been charged for?

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Look for the number column on your bill and enter the number you see there. Or use the company or service name listed next to the reference number:
Third party name
Third party number
Third party description
Third party contact details
Thanks for letting us know something is missing – we will get back to the email address you provided within 72 hours. If you’ve not submitted an email address please check back within 72 hours and the information you need will be here.
information

Code of practice for charges to bill

Code of practice for charges to bill

Our consumer code of practice below can provide further information and advice on the Charge to Bill services and associated charges that appear on your bill.

Charge to Bill Consumer Code of Practice
(PDF 205KB)
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