How does six months of free Apple TV+ work?
We’ll treat you to six months of Apple TV+:
- whether you’re joining EE as a new customer or you’ve been with us for years
- if you are a Consumer customer with a EE pay monthly or SIM only phone plan on a 12-month or more minimum term
During the free 6 months, it will appear on your bill as an included benefit in the "included with EE" section. After this, it will appear on your bill as a charge in the entertainment section.
Requires a compatible mobile device using the iOS or Android operating systems or another compatible device. Apple TV+ can be accessed via the Apple TV+ app on a compatible mobile device using the latest iOS version or another compatible device that you can download and register the app on. Apple TV+ can be accessed via the Apple TV+ website on a compatible mobile device using the Android operating system or another compatible device.
For details on compatible devices see Apple's website.
To sign up:
How do I set up Apple TV+?
On an iPhone or an iPad
- we’ll text you when your subscription’s about to begin – follow the link for Apple to verify your membership
- if you’re connected to WiFi, you’ll get a PIN to enter in the Apple TV+ app. If you're not connected to WiFi, go to the next step
- link your Apple ID to your Apple TV+ membership with your email and password
- once your Apple ID is linked you’re ready to go
On an Android device
- text TV PLUS to 150 or select Apple TV+ in add-ons section in EE
- select the activation link we provide you with by text
- sign up using your Apple ID - if you don't have one, go to the Apple website to create one
- type in and confirm your phone number
- you’re set up and can start watching through tv.apple.com
What happens after the free six months?
Unless you cancel your subscription, you’ll be charged the regular monthly price for Apple TV+ after your free six months.
You might be billed for two Apple TV+ items in the first month you start paying. One charge is pro-rata for the rest of the billing period and the other is an advance charge for your paid subscription.
To manage your subscription, go to Settings->your name/Apple ID, iCloud, iTunes & App Store-> iTunes & App Stores-> Apple ID->View Apple ID>Subscriptions.
What if I already have Apple TV+?
If you are an existing Apple TV+ member you will need to cancel your existing subscription directly with Apple. If you do not, you will continue to be charged by Apple.
What to do if you receive the error "This subscription is being used with another Apple ID"
In some cases, if you have previously had an Apple TV+ subscription you might see this error message. To fix this, please contact Apple Support and ask to change the Apple ID associated with your Apple TV+ subscription.
The legal bit
Apple TV+ Membership 6 Month Offer
Offer available to customers with Consumer EE pay monthly or SIM only phone plans on a 12 month or more minimum term. Not available to customers with Business Connect or Small Business plans. Individual Apple TV+ Membership is free for 6 months. If you’ve already benefited from our six months’ free Apple TV+ Membership offer you’re ineligible for this offer. Data used whilst using the Apple TV+ app and/or Apple TV+ website on your EE mobile device will be deducted from your plan allowance. After 6 months, membership automatically renews and you’ll be charged £8.99 a month. You can cancel at any time. If removed from your account during the first six months, you’ll be unable to get the add-on again free of charge. Requires a compatible mobile device using the iOS or Android operating systems or another compatible device. Not available to customers on a 4GEE WiFi or Tablet Price Plan or customers with a device other than a compatible device. Apple TV+ can be accessed via the Apple TV+ app on a compatible mobile device using the latest iOS version or another compatible device that you can download and register the app on. Apple TV+ can be accessed via the Apple TV+ website on a compatible mobile device using the Android operating system or another compatible device. Apple ID required. Apple TV+ is for your personal, non-commercial use only. It’s your responsibility to ensure that content accessed by under 18s is suitable for them. Content available may change from time to time. This offer is non-transferable. Not available with any other Apple TV+ Membership offer. Availability subject to credit status. Apple TV+ terms apply.
For more details go to Apple TV Plus Terms and Conditions.