Broadband Service Terms and Conditions

Please note: our terms and conditions are in PDF format.

Current terms

For new EE Broadband customers on our Essentials, All Rounder, Full Works, Busiest Home Bundle and Made for Gamers Bundle plans only

If you upgraded from 10 April 2024.

If you joined or upgraded between the 3 August 2023 to 9 April 2024, or you've been advised you're on 'Version A' as part of your migration from BT.

For all plans except Essentials, All Rounder and Full Works and Busiest Home Bundle

If you upgraded from 10 April 2024.

If you joined or upgraded before 10th April 2024.

Was this article helpful?

Thank you for your feedback!
Sorry about that! Why didn’t this article help you?