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Good to know

What is a Pay As You Go SIM?

A pay as you go SIM is a type of mobile phone SIM that allows you to pay for calls, texts, and data without a contract. Unlike pay monthly mobile plans that need a fixed monthly fee or long-term contract, pay as you go SIMs offer flexibility. You can choose either a 30-Day Saver plan or 30-day plan that has minutes, texts, and data for 30 days at a time, or the Talk and Text option where you top up your balance in advance, and the credit is used for your phone usage. Calls cost 40p per minute and texts cost 20p each. Once the balance and allowance run out, you’ll need to top up or buy additional allowance to continue using the service.

What Type of plans does EE offer?

We offer three types of plans:

30-day Saver plan: This plan includes minutes, texts, and data for the next 30 days. The plans give you a 10% discount. To continue receiving the 10% discount you need to sign up for an EE account and set up your card for future plan purchases, this also saves you the hassle of maintaining a balance and having to remember to top up.

30-day plans: This plan includes minutes, texts, and data for 30 days. Any balance left over that you’ve not used will rollover when you buy a new plan.

Talk and Text plan: You can top up your balance in advance, and the credit is used for minutes and texts. Calls cost 40p per minute and texts cost 20p each. If you want to use data, you can add this to your plan as a ‘add on’.

Can I get 5G on a pay as you go?

Currently, we do not offer 5G on Pay as you go

How can I keep my current number?

If you’re moving from another network, users can follow a simple process to transfer your number:

Step 1: Get your PAC number from your existing provider. Text 'PAC' to 65075 for free, and you'll receive a message with your PAC code within two hours. Note that cancellation charges may apply if you were on a contract.

Step 2: Send us your PAC code by either filling out an online form or texting PORT to 150 from your EE phone.

Step 3: You'll then go through a 2-step porting service.

Number transfers are not processed on Bank Holidays. More information is available on keeping your number page.

Do I need to top up my pay as you go SIM?

Yes. To use your number, you will need to top up to cover the balance of your chosen plan. You can top up your plan any time through your EE account, or learn more about topping up here.

You’ll also need to top up extra should you want to use anything outside of your core allowance, such as calling abroad or 0845 numbers.

30-day plan and 30-day Saver plan
If you have any unused data by the time your 30-day plan ends, it will automatically roll over to the next plan you buy. You can cancel at any time

Can I use my pay as you go SIM abroad?

Plan allowances can be used in 47 destinations across Europe at a charge.k

Upon arrival in an EU destination, you’ll receive a welcome text detailing available EU Roaming options. You can pay £2.50 to use your full plan allowance for 24 hours by texting ROAMEU1D to 150, or £10 to use it for 7 days by texting ROAMEU7D to 150.

Confirmation texts will confirm the start and end of the allowance period, with options to renew or explore alternatives.

If none of the EU Roaming options are selected, standard EU Roaming rates for calls and texts (70p per minute and 30p per text) will apply, and a 500MB data add-on can be purchased for £3 (lasts 24 hours).

The destinations covered include: Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthelemy, Slovakia, Slovenia, Spain, Sweden, Switzerland, and Vatican City (Italy).

Note: Turkey (including Northern Cyprus) and Andorra are outside the EU/EEA and not included in the European Roaming Zone.

Note: In the Republic of Ireland, customers can use their pack allowances as they do in the UK at no extra charge. Exceeding the pack allowance will incur standard UK rates.

For travel outside the EU, view the Roaming price guide for costs in your destination.

The legal bit

Use your plan allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK. Data allowance in plans or add-ons can be used in the UK. For information on using your plan abroad, see ee.co.uk/terms for countries and details. 4G phone required for 4G speeds. Call, text or top-up every 180 days or you will be disconnected and lose any credit on your account. Personal use only. Plans automatically recur if sufficient credit. Plan cancelled if it hasn’t recurred within 30 days of previous plan expiry. Opt out at any time.

All new EE on a Pay As You Go Plans have their speed capped at 25 Mbps.

Saver Plans: 10% discount on the cost of the plan when you pay through Card Payments. If you cancel your Card Payment arrangement, you will no longer be eligible for the discount

Safer SIMs Pay As You Go Guided Plan: Pre-loaded data, call and text allowances last 30 days or until you have used the allowance. Once you’ve reached your allowance, you will need to buy a new add-on or wait for your plan allowance to reset. Allowances for use in the UK & Republic of Ireland. You will not get 4G speeds using a 3G only phone. Use your allowance to call/text UK mobiles, and landlines starting 01, 02 and 03 when in UK (excluding Jersey, Guernsey & Isle of Man) & Republic of Ireland. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. Plan will automatically recur subject to sufficient credit. Plan will be cancelled if it hasn’t recurred within 30 days of previous plan expiry. You can opt out at any time. You must call, text or top-up every 180 days or you will be disconnected, and you’ll lose any credit on your account. Some service messages, including messages about payments or account management, will be sent only to the user’s EE SIM or eSIM and not the account holder. Subject to availability. Personal use only.

Parental controls: Parental controls on Safer SIMs Sim Only Protected plans and Safer SIMs Pay as You Go Guided plans are locked to the Strict setting and cannot be changed. Safer SIMs Sim Only Guided and Trusted plans have a default Moderate setting, which can be changed to the Strict setting. Parental controls cannot be removed on any Safer SIMs plans. Parental controls are only active when the device is connected to the EE mobile network and do not work when the device is connected to Wi-Fi, broadband, or another mobile network, and when using a third-party SIM or eSIM. Parental controls do not work when certain privacy or security features are enabled on the device, such as VPNs, Apple Private Relay, or custom DNS settings. Parental controls block access to websites based on content categories but do not block all content in apps. Some adult or inappropriate content may still be accessible, so it’s important to stay aware of your child’s internet use.

Card Payments: To pay for plans with a credit/debit card you need to set up a services-on-demand arrangement authorising us to take payment from the credit/debit card you register (“Card Payment”) every time you pay for an eligible plan or add-on.. You have 14 days from the date of your first purchase by Card Payment arrangement to change your mind and tell us you want to cancel the arrangement. You will have to pay for any services used during that period. If you pay for recurring services via Card Payment you agree that we can automatically take payment for future recurring services from your card, (“continuous payment authority”). You can cancel your Card Payment and/or continuous payment authority at any time in EE or by calling 150. We will stop your continuous payment authority if you don’t make a call, text or use any data for 90 days.

WiFi Coverage Boost: Access to up to 150,000 BT wi-fi hotspots across the UK and London Underground wi-fi access in enabled stations. Subject to device compatibility. Seamless connection for iOS handsets when in range of a hotspot. To connect on an Android device, manual sign-in required when in an EE retail store or in range of a London Underground hotspot or by configuring settings manually. After initial connection, subsequent connection will be seamless. BT Wi-Fi hotspots subject to change. London Underground wi-fi access available in ticket halls, escalators, platforms and when the train is in the station. No coverage in the tunnels. Active EE mobile customers only. You are an active pay as you go customer if your pay as you go account has been topped up with a minimum of £5 within the last 30 days. If your last top up took place more than 30 days ago, it can take up to two days from the date of your latest top up to update your account and provide you with access to the service.  Compatible device required. See ee.co.uk/wificoverageboost for more information. Fair usage policies apply. 

Free Boosts: Applied after purchase of 2nd plan. Only on plans £10 or higher. Lasts for plan duration and doesn’t roll over. Maximum of 6 Boosts can be accrued on eligible plans.

Data Rollover: Data from add-ons or free boosts will not roll over. Buy a new Plan within 7 days of expiry of the original Plan with unused data to qualify. Rollover data lasts for 30 days and will not roll over a second time. Data applied as follows: 1. Rollover data; 2. Core plan allowance; 3. Free Boosts.

EU Roaming: If you have a PAYG Plan you can access your allowances in the EU/EEA (see the Price Guide for details of our Europe Zone) for either 24 hours or 7 days for an additional charge. You can only opt in to the additional charge when you arrive in in our Europe Zone. You will need sufficient credit balance and the charge is deducted from your credit balance when you opt in. If you do not have an active Plan or do not opt in to access your allowances in our Europe Zone, you will be charged as set out in PAYG Non-standard Price Guide at ee.co.uk/priceguides. You will not be able to use data unless you buy a EU roaming data add-on.

Extra data promotion offer: Activate your SIM no later than 07.10.2025 to start receiving extra data. Join on the £10, £15 or £20 plan and receive extra data the first six times you purchase the same plan or plan of higher value. 12GB of extra data on a £10 plan, 50GB on a £15 plan and 100GB on a £20 plan. Maximum of six plan purchases then standard plan allowances apply: 8GB for £10, 25GB for £15 and 50GB for £20. Renew your plan within 30 days to keep extra data. Extra data will not roll over. You must purchase your 6th plan before 05.04.2026 to receive extra data on all 6 plans.

THE UK'S MOST RELIABLE NETWORK: Based on the RootMetrics® UK RootScore® Report: H1 2025. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ee.co.uk/claims for more details.