Mobile phone insurance and device protection

Relax, we've got you covered

The mobile phone insurance you need

Not having your phone, tablet, watch or connected laptop for days on end can be a nightmare. Don't be left out in the dark - get our Full Cover insurance and stay connected.

With Full Cover, you can relax knowing that whether your gadget is damaged, lost or stolen, you could get a refurbished replacement the next day. Full Cover not for you? Damage Cover offers protection against accidental damage as well as breakdown.

And, if you've got an iPhone, included AppleCare Services mean you'll get the best of Apple's service and support alongside ours.

Making a claim is easy - simply log in and submit your claim online. If you prefer, you can call us on 150 from your EE phone or 07953 966 250 from any other phone, and we'll do the rest.

I want to insure EE device

You can add mobile phone insurance when you upgrade or take out a new contract online, in store or over the phone, direct with EE.

If you have already upgraded or taken a new line but didn’t take insurance, we may still be able to offer you cover. Call us on 150 from your EE phone or 07953 966 250 from any other phone to talk through your options.

We are only able to insure devices purchased direct from EE; online, in store or over the phone. We constantly review which devices are insurable and there are some devices we are unable to insure. We are unable to offer insurance on any device that is already lost, stolen or damaged.

Need to make a claim? Click here for help and information.