On every EE contract the monthly price plan charge will be increased by RPI annually in March. The price increase will be based on your monthly price plan charge excluding any discounts.
Other prices, such as call charges and Roaming costs, may also go up during your plan. Your first annual RPI increase will take place in March 2020.
*EU roaming: You can use your full plan allowance of mins, texts and data in the EU.
EU countries: Our Europe Zone presently includes:, Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus*, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Réunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthélemy, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy).
*Note Turkey (you may connect to a Turkish network when in Northern Cyprus) and Andorra are outside the EU/EEA and not included in our European Roaming Zone. Therefore any calls made from either of these countries, or from Northern Cyprus if connected to a Turkish network will be chargeable.....
Pre-Order: your contract starts when your order is accepted but your plan will start at (and you will be charged from) the moment we send your new device out to you (i.e. just before you receive it). Device will be sent out within 30 days of launch subject to availability, but we’ll aim to send it quicker than that. Orders placed in store for delivery in store only. Please note that delivery estimates for pre-order & recently launched devices can sometimes change. We will always keep you updated on the progress of your order. You can cancel your pre-order if we don’t send your device within 30 days. If you cancel you will have to pay for services used. Services subject to credit check. Early upgrade fees may apply to existing customers upgrading within their current minimum term....
Full terms and conditions >
Handset - Smart Plans include our fastest speeds, swappable benefits and upgrade anytime.
SIMO - Includes up to 60mb/s data speed.
Swappable Benefits: Available to Pay Monthly handset, selected SIM and tablet customers on a Smart Plan. Choose your swappable benefit at purchase, via EE or by texting 150. We may at any time change the range of swappables available, the content of swappables or the minimum length of time each must be active for. Third party subscriptions may be required. For more detail please see ee.co.uk/passes.
BT Sport: The app is made available to pay monthly customers on a Pay Monthly handset, SIM only phone and tablet plans as a 30 day rolling Add-On. If you’re a 4GEE Wi-Fi customer, including SIM Only, you’re not eligible for the Add-On. To use the app customers must have a smartphone or tablet containing an EE SIM. Devices must use at least Android 4.1 Windows 10 or iOS 9 operating systems. Some in-app functionality is restricted on Windows 10. The Add-On costs £10 a month. To use the app you’ll need a TV licence for the household registered to your EE account. BT Sport is for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the app may change from time to time. When you download and use the BT Sport app, you will use data that may decrement from your price plan’s inclusive allowance.
BT Sport App with Large Screen: The app is made available to pay monthly customers on a Pay Monthly handset, SIM only phone and tablet plans as a 30 day rolling Add-On. If you’re a 4GEE Wi-Fi customer, including SIM Only, you’re not eligible for the Add-On. To use the app customers must have a smartphone or tablet containing an EE SIM. Devices must use at least Android 4.1 Windows 10 or iOS 9 operating systems. Additionally, you can access the live channels on Apple TV, Samsung TV, and Xbox (Apple TV 4th generation and above, Samsung Smart TV 2015 and above, Xbox One, One X and One S). Some in-app functionality is restricted on Windows 10. EE will not provide any devices as part of this offer. The Add-On costs £15 a month. To use the BT Sport app you’ll need a TV licence for the household registered to your EE account. The BT Sport app and BT Sport Large Screen are for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the app may change from time to time. When you download and use the BT Sport app, you will use data that may decrement from your price plan’s inclusive allowance. You cancel at any time. All other data used when you use the BT Sport app will decrement from your plan’s data allowance. Content available via the BT Sport app may change from time to time.
Music data pass: £7.99 (inc VAT) a month. Available to customers on consumer and small business Pay Monthly plans (except Business Connect customers). You can cancel at any time. Data used whilst streaming and downloading video content on Apple Music, Tidal, and Deezer whilst in the countries included in your Plan allowance will not decrement from your plan’s inclusive data allowance. All other data used when you use the Content Apps will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on the Content Apps via your EE plan. The EE Music Data Pass is for your personal, non-commercial use. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. For more details go to www.ee.co.uk/musicpass
Video data pass: £8.99 (inc VAT) a month. Available to customers on consumer and small business Pay Monthly plans (except Business Connect customers). You can cancel at any time. Data used whilst streaming and downloading video content on Netflix, MTV Play, Amazon Prime Video, TV Player and BT Sport whilst in the countries included in your Plan allowance. will not decrement from your plan’s inclusive data allowance. All other data used when you use the Content Apps will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on the Content Apps via your EE plan. The EE Video Data Pass is for your personal, non-commercial use. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. For more details go to ee.co.uk/videopassterms
Roaming: £10.00 (inc VAT) a month. Available to new and existing Consumer and Small Business Customers on a Pay Monthly Plan or selected 12 month SIM only phone plans. The add-on starts as soon as we receive your request. Offer subject to change. You can cancel at any time. Deposit needed for roaming in limited circumstances. Subject to credit check. Access your standard plan allowances in the USA, Canada, Mexico, Australia and New Zealand in addition to the UK & EU/EEA. Remember, data fair use policy outside UK of 15GB applies. See ee.co.uk/terms for countries and details. Allowances last until next bill or until used up, whichever comes first. Allowances don’t roll over. Our stable links policy applies, as set out in the Plan Terms. Once you have used up the allowance, or hit your 15GB fair use amount, standard rates apply as set out in the Non-Standard Price Guide.
Amazon: Available to customers on 4GEE consumer and small business Pay Monthly plans (except Business Connect customers). Subject to credit check. Amazon Prime Video is £5.99 (inc VAT) a month. The add-on starts as soon as we receive your request. Data used will decrement from your plan allowance. Offer subject to change. Amazon.com Inc and its affiliates are not sponsors of this promotion. You can cancel at any time by contacting EE. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via Prime Video may change from time to time. Prime Video terms apply. Amazon, Amazon Prime Video and all related logos are trademarks of Amazon.com, Inc. or its affiliates. For more details go to www.ee.co.uk/amazonterms
MTV music: Available to customers on 4GEE consumer and small business Pay Monthly plans (except Business Connect customers) for £3.99 (inc VAT) a month. Subject to credit check. The add-on starts as soon as we receive your request for MTV. Data used will decrement from your plan allowance. You can cancel at any time. MTV is for your personal, non-commercial use. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via MTV may change from time to time. MTV Play terms apply. For more details go to www.ee.co.uk/mtvterms
Apple Music: Available to customers on 4GEE consumer and small business Pay Monthly plans (except Business Connect customers) for £9.99 (inc VAT) a month. Subject to credit check. The add-on starts as soon as we receive your request. Data used will decrement from your plan allowance. You can cancel at any time. Requires a handset using either iOS 10 or Android 4.3 or later. Apple ID required for full functionality. Unless you have an Apple Music Streaming add-on, data usage will decrement from your plan’s data allowance. Apple Music is for your personal, non-commercial use in the UK only. This offer is non-transferable. Not available with any other Apple Music membership offer. Apple Music terms apply. For more details go to ee.co.uk/applemusicterms.
Pay Monthly Mobile Smart Plans: 24 month minimum term. Subject to credit check. Monthly charges assume online billing & Direct Debit payment. Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK or EU/EEA; to call/text EU/EEA mobiles & landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey & Isle of Man treated as EU/EEA. Out of allowance calls to these numbers cost 65p/min. Data allowance can be used in UK & EU/EEA. 15GB data fair use policy applies when outside the UK. See www.ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. You own device 6 months from plan start date. Personal use only. Available to Pay Monthly handset, selected SIM and tablet customers on a Smart Plan. Choose your swappable benefit at purchase, via EE or by texting 150. We may at any time change the range of swappables available, the content of swappables or the minimum length of time each must be active for. Third party subscriptions may be required. For more detail please see ee.co.uk/passes. For full details see ee.co.uk/servicepack.
The monthly price shown will increase from March every year by the Retail Price Index rate of inflation published in January that year. See ee.co.uk/increase for details.
The monthly price shown will increase from March every year by the Retail Price Index rate of inflation published in January that year. See ee.co.uk/increase for details.
Christmas Gift Legals:
The monthly price shown will increase from March every year by the Retail Price Index rate of inflation published in January that year. See ee.co.uk/increase for details. Annual price increase based on the full price of your plan and/or additional commitment service.
Pay Monthly Mobile Essential Plans: 24 month minimum term. The upfront cost you pay for the device applies as you are agreeing to a 24 month plan at the monthly cost shown. Subject to credit check. Monthly charges assume online billing. Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK or EU/EEA; to call/text EU/EEA mobiles & landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey & Isle of Man treated as EU/EEA. Data allowance can be used in UK & EU/EEA. 15GB data fair use policy applies outside the UK. See ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. General: Some numbers aren’t included: calls to 070 numbers cost 5p/min and calls to 084, 087, 09 & 118 cost 65p/min plus the applicable service charge. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. You own device 6 months from plan start date. Personal use only. Essential plan: includes access to our fastest 4G speeds.
Free Gift: Offer ends 25.11.2019. A choice of either Toshiba 43U2963DB or Nintendo Switch when you purchase a 10GB price plan or higher. Subject to availability. While stocks last. Offer cannot be redeemed for cash or exchanged. We’ll send an SMS with your T&C within 5 working days of your purchase. We’ll send you another SMS within 30 days of your purchase with a link to claim your free gift. Free gift will be delivered to your billing address within 30 days of claiming. If your account is in arrears when we send your claim SMS you will not be eligible to receive the free gift. If you choose to cancel your contract with us within the first 12 months, for any reason, you must return your free gift within 14 days of cancellation. If you don’t you’ll be charged the cost of buying the gift from EE without a promotional offer. Offer cannot be combined or used in conjunction with any other offer, discount or promotion.
Other terms apply, see ee.co.uk/terms or ask in store for full details.
