Trade In: Available in selected retail stores or when you join/upgrade direct with us over the phone or online. Trade in an eligible memory variant or colour of one of the following; Samsung Galaxy S9, S10, S10 5G, S10 Plus S10e, S20, S20 5G, S20 Plus 5G, S20 Ultra 5G, S20 FE, S20 FE 5G, S21 5G, S21 Plus 5G, S21 Ultra 5G, Note 9, Note 10, Note 10 5G, Note 10 Lite, Note 10 Plus, Note 10 Plus 5G, Note20, Note 20 5G, Note20 Ultra, Note20 Ultra 5G, Fold, Fold 5G, Fold2 5G, Fold3 5G, Flip, Flip 5G, Flip3 5G and get the Samsung Galaxy S23+ on a 25GB or higher plan to qualify for up to £432 credit which is applied monthly over 24 months. Other offers are available where the trade-in of your device would be used to cover the upfront cost or as a credit on your account subject to availability. Your device can be in any condition.
If you fail to send us an eligible device as stated above, you will be liable for the trade in value given as a discount, this will be applied as a charge on your bill. Device cannot be returned to you so ensure all contacts & data has been backed up. We reserve the right to ask for proof of ownership. If you cancel your new plan or return your new device, you will not be able to retrieve your old phone & will only be offered, by way of refund, an amount equal to the trade in price given for your old phone. You will not be entitled to the additional credit provided under the offer. Cannot be used in conjunction with any other offer and trade in device eligibility will be checked at point of purchase. Full terms at www.ee.co.uk/help.