Cyber Security

Together we've built EE Cyber Security to help keep you safe online.

How it protects you

We let you know if any of your personal info is found on the dark web so you can act fast1.

Real-time protection for your Windows™ PC, Mac®, and mobile devices against ransomware, viruses, spyware, malware and other online threats.

Helps keep your social media accounts safer by letting you know of suspicious activity so you can secure them2.

Helps you create strong passwords so you can keep your online accounts safe.

We need to share your personal data, including your email address, with Norton to activate Norton's Dark Web Monitoring and send you monthly scan results by email. By agreeing, you allow us to share your data for these purposes. You can change your Dark Web Monitoring settings at any time in the EE Cyber Security app or My Norton”

1. Choose your plan

Choose the plan that best suits the number of devices you need to protect. It’s easy to pay-just add it to your next mobile or broadband bill.

2. Get your system installed

We’ll send you a text where you can follow next steps to activate, download and install your new Cyber Security app.

3. Support when you need it

We have a Cyber Security help section or you can call us on 0800 956 6000. We’re here to help get you started.

Get more support Help with Cyber Security

Need More Help ? Tap To Call 0800 956 6000

Legal bit

ID Checker:

Available to all consumer pay monthly phone, and broadband customers on an Essentials, All Rounder or Full Works plan. You can check one email address once every 12 months. We do not search for all personal information on all dark web sites, and we may not find all your exposed personal information with this search.

Add on:

Available to customers on a pay monthly handset, SIM only, laptop or tablet plan. As well as broadband customers on an Essentials or All Rounder plan. Included on a Full Works plan. Covers 2 devices (EE Cyber Security Duo) (pay monthly only) or 15 devices (EE Cyber Security Multi). The add-on starts as soon as we receive your request. Includes Dark Web Monitoring1, Device Security, Social Media Monitoring2, SMS Security3, Report Card and Password Manager. Data used will be deducted from your plan allowance. You can link one account per social media type. Service only available to customers using a compatible device, see ee.co.uk/help/help-new/safety-and-security/cyber-security/help for a list of compatible devices. You can cancel at any time. Personal, non-commercial use. Norton terms apply. Other terms apply, see ee.co.uk/terms for further details.

1. Dark Web Monitoring is not available in all countries outside of the UK. Monitored information varies based on country of residence. We do not search for all personal information on all dark web sites, and we may not find all your exposed personal information with this search.

2. Social Media Monitoring is only available on Facebook, Instagram, LinkedIn, Snapchat, TikTok, Twitter, and YouTube. On Facebook, Instagram, Snapchat and LinkedIn only account takeover feature is available. Does not include monitoring of chats or direct messages. May not identify cyberbullying, explicit, or illegal content or hate speech.

3. iMessages not supported.