Calling all emergency service staff

Experience 4G in more places than any other UK network

A friend of yours is a friend of ours

At EE we're upgrading our world-leading 4G voice and data network to transform the way Britain’s Emergency Services work as part of the Government’s Emergency Services Network program.

As an employee of the emergency services, you and your friends and family are eligible for a 20% discount on selected EE plans.

Get discount

How it works

Up to five discounts

Get up to five discounts for friends and family

Multiple plan usage

Use on pay monthly phone or SIM plans

Redeem anywhere

Discounts can be used in our stores, online or in our EE call centres

Frequently asked questions

How do I know if I am eligible for the discount?

If your organisation is named in the below list you are eligible for the discount:

Associated Government Departments
Avon & Somerset Constabulary
Avon Fire And Rescue
Bedfordshire & Luton Fire and Rescue
Bedfordshire, Herts, Cambridge Police
Belfast Health & Social Care Trust
British Transport Police
Buckinghamshire Fire and Rescue
Cambridgeshire Fire and Rescue
Cave Rescue
Cheshire Constabulary
Cheshire Fire and Rescue
City of London Police
Civic Nuclear Constabulary
Cleveland Fire and Rescue
Cleveland Police
Cornwall Fire and Rescue
County Durham & Darlington Fire and Rescue
Cumbria Constabulary
Cumbria Fire and Rescue
Derbyshire Constabulary
Derbyshire Fire and Rescue
Devon & Cornwall Police
Devon & Somerset Fire and Rescue
Dorset & Wiltshire Fire and Rescue
Dorset Police
Durham Constabulary
Dyfed Powys
East Midlands Ambulance
East Of England Ambulance
East Sussex Fire and Rescue
Essex County Fire and Rescue
Essex Police
Gloucestershire Fire and Rescue
Gloucestershire Police
Greater Manchester Fire and Rescue
Greater Manchester Police
Gwent (via South Wales Police)
Hampshire Constabulary
Hampshire Fire and Rescue
Health & Social Care Services
Hereford & Worcester Fire Brigade
Hertfordshire Fire and Rescue
Humberside Fire and Rescue
Humberside Police
Isle of Wight Fire and Rescue
Isle of Wight Primary Care Trust
Isles of Scilly Fire and Rescue
Kent Fire and Rescue
Kent Police
Lancashire Constabulary
Lancashire Fire and Rescue
Leicestershire Constabulary
Leicestershire Fire and Rescue
Lincolnshire Fire and Rescue
Lincolnshire Police
London Ambulance
London Fire Brigade
Maritime and Coastguard Agency
Merseyside Fire and Rescue
Merseyside Police
Metropolitan Police
Mid & West Wales Fire and Rescue
Ministry of Defence
Ministry of Defence Police
Mountain Rescue
National Health Service
Norfolk Constabulary
Norfolk Fire and Rescue
North East Ambulance
North Wales Fire and Rescue
North Wales Police
North West Ambulance
North Yorkshire Fire and Rescue
North Yorkshire Police
Northern Health & Social Care Trust
Northern Ireland Ambulance Service Health & Social Care Trust
Northern Ireland Blood Transfusion Service
Northern Ireland Fire & Rescue Service
Northamptonshire Fire and Rescue
Northamptonshire Police
Northumberland Fire and Rescue
Northumbria Police
Nottinghamshire Fire and Rescue
Nottinghamshire Police
Oxfordshire Fire and Rescue
Police Scotland
Police Service of Northern Ireland
Prison and Probation Service
Royal Berkshire Fire and Rescue
Royal National Lifeboat Institution (RNLI)
Scottish Ambulance
Scottish Fire and Rescue
Shropshire Fire and Rescue
South Central Ambulance
South East Coast Ambulance
South Eastern Health & Social Care Trust
South Wales Fire and Rescue
South Wales Police
South Western Ambulance
South Yorkshire Fire and Rescue
South Yorkshire Police
Southern Health & Social Care Trust
St John Ambulance
Staffordshire Fire and Rescue
Staffordshire Police
Suffolk Constabulary
Suffolk Fire and Rescue
Surf Lifesaving GB
Surrey Fire and Rescue
Surrey Police
Sussex Police
Thames Valley Police
Tyne & Wear Fire and Rescue
Warwickshire Fire and Rescue
Warwickshire Police
Welsh Ambulance
West Mercia Police
West Midlands Ambulance
West Midlands Fire and Rescue
West Midlands Police
West Sussex Fire and Rescue
West Yorkshire Fire and Rescue
West Yorkshire Police
Western Health & Social Care Trust
Wiltshire Fire and Rescue
Wiltshire Police
Yorkshire Ambulance

How do I sign up to benefit from the discount?

Online registration must be completed using a valid work email or employee ID via the EE registration page. Once the registration details have been verified by EE, an email will be sent back with a link to the EE online portal where discount codes can be generated. For eligibility, please check to see if your organisation is on the approved partner list (above) or please contact your company HR representative before registering.

How many discount codes are available?

An eligible employee has a total of five discount codes per year, in which they can use individually, gift to some or all of their EE friends or family.

When can the discount codes be used?

Discount codes can only be used when upgrading or purchasing a new contract through EE.

Which plans can the discount be applied to?

Eligible plans include:

12 or 24 month SIM only plans (excluding changing from 24 month handset to 12 month SIM only downgrade)
Airtime plans when taken with a Flex Pay plan.

Where can discount codes be used?

Discount codes can only be used via an EE store, EE website or EE call centre. Please note, discount codes cannot be used via any third party.

Can discount codes be generated in store?

The discount code(s) must be generated from the EE online Perk portal. These codes allow you to benefit from the 20% discount prior to purchasing an eligible plan through EE; either through the EE website, an EE telesales team or at an EE store.
Please note: discount codes cannot be generated in store, so please remember your discount code if choosing to buy instore.

When will the discount stop?

The discount will remain until the end of the contract unless you terminate your contract early.

What happens if I leave my company?

The discount will remain until the end of the contract.

I’m currently an existing EE customer. Can I benefit from the discount?

If you are eligible for an upgrade with EE, you can upgrade through the upgrade section via the EE app, visit an EE retail store or speak to one of our friendly telesales teams. Here, you are able to provide your unique discount code to receive the EE Perk discount. You may continue on your current plan and sign up to a new minimum term, or upgrade to a new consumer airtime plan taken with Flex Pay or a SIM plan with a minimum term of at least 12 months on ee.co.uk.
Please note: Customers on a 24 month handset plan, cannot downgrade to a monthly SIM only plan, when signing up to EE Perk.

I have additional questions not covered by these FAQs, who can I contact for help?

Please call 150 from your EE mobile or 0800 079 8586 from a landline to speak to a member of our support team.

The legal bit

On 31 March each year our monthly prices will increase by £3 for broadband, £2 for TV and £1.50 for mobile SIM, Airtime and Connected Devices. Out of bundle charges will increase by 5%. See ee.co.uk/prices-explained for details. All prices shown are in contract prices. The cost of other services you take from us may increase or decrease while you are an EE customer.

If you’re employed directly by one of the UK’s emergency services or an associated organisation and have access to the ee.co.uk site, you could enjoy a 20% discount on selected pay monthly price plans from EE.

The discount can only be used by eligible employees and up to four members of your friends and family or, if you do not use it for yourself, up to five members of your friends and family are able to do so. You must apply for a discount code online via the EE Perk Portal, but the discount code can only be redeemed online, via a EE retail store or EE call centre. It cannot be applied if you are buying your EE plan through a third party.

Eligibility: To be eligible, you must be an employee of one of the UK’s emergency services or an associated organisation (as determined by EE). You, or members of your family and friends, must join EE as a new customer or upgrade on an eligible consumer pay monthly phone plan, SIM only or 4GEE tablet/mobile broadband Flex Pay plan or a SIM plan with a minimum term of at least 12 months.

If you currently have a pay monthly phone plan, you cannot downgrade to a SIM only plan and receive the discount. The discount will only be applied if you redeem the code that we supply to you, when you apply online via the EE Perk portal. Eligible employees, along with your friends and family may apply the discount on up to five EE price plans in total.

EE Perk: The 20% discount will only apply to the airtime plan’s standard monthly recurring charge and will last for the duration of your airtime contract minimum term. At the end of your minimum term, your price plan will revert to the standard pre-discount price, unless you upgrade again directly through EE and apply a new EE discount code.

The calculation will be based on the non-discounted price of your plan Non-eligible plans: Customers that are on a plan, that include an annual upgrade benefit are not eligible for EE Perk. The discount cannot be used in conjunction with any other offers. It is also not available with Connected Apple Watch plans. Terms apply. Please see ee.co.uk/terms

THE UK'S BEST 5G EXPERIENCE: Rankings based on the RootMetrics® UK RootScore® Report: H1 (Jan-June) 2024. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ee.co.uk/claims for more details.