Full Works Plan for iPhone

UK’S NO.1 NETWORK 6 YEARS IN A ROW: Rankings based on the RootMetrics® UK RootScore® Report: From 2H 2013 to 2H 2019. Tested with best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ROOTMETRICS.CO.UK for more details.

Smart Benefits: Available to Pay Monthly handset, selected SIM and tablet customers on a Smart Plan. Choose your smart benefit at purchase, via My EE or by texting 150. We may at any time change the range of smart benefits available, the content of the smart benefit or the minimum length of time each must be active for. Third party subscriptions may be required. For more detail please see ee.co.uk/passes.

Apple Music: Data used will decrement from your plan allowance. Apple Music is for your personal, non-commercial use only. Requires a handset using either iOS 10 or Android 5 or later. Apple ID required. Apple Music has a £9.99/month value. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple Music terms apply. For more details go to ee.co.uk/applemusicterms

Apple Arcade: Data used will decrement from your plan allowance. Only available to iOS users. Apple Arcade is for your personal, non-commercial use only. To redeem requires an iPhone using iOS13 or later. To access content requires a device using iOS13 or later, iPad using iPadOS and Mac with macOS Catalina. Apple ID required. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple Arcade terms apply. For more details go to ee.co.uk/apple-arcade

Apple TV+: Data used will decrement from your plan allowance. Only available to iOS users. Apple TV+ is for your personal, non-commercial use only. To redeem requires a iPhone using iOS 12.3 or later. To access content required a device using iOS12.3 or later, Mac with macOS Catalina and Apple TV with tvOS 12.3. Apple ID required. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple TV+ terms apply. For more details go to ee.co.uk/apple-tv-plus

Music Data Pass: Available to Pay Monthly handset, selected SIM and tablet customers on a Smart Plan. Data used whilst streaming and downloading music content on Apple Music, Tidal, and Deezer whilst in the countries included in your Plan allowance will not decrement from your plan’s inclusive data allowance. All other data used when you use the Content Apps will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on the Content Apps via your EE plan. The EE Music Data Pass is for your personal, non-commercial use. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content via the EE Music Data Pass may change from time to time.  For more details go to www.ee.co.uk/musicpass

Video Data Pass: Available to Pay Monthly handset, selected SIM and tablet customers on a Smart Plan. Data used whilst streaming and downloading video content on Netflix, MTV Play, Amazon Prime Video, YouTube, BBC iPlayer TV Player and BT Sport whilst in the countries included in your Plan allowance will not decrement from your plan’s inclusive data allowance. All other data used when you use the Content Apps will decrement from your plan’s data allowance.  You must have some of your plan’s data allowance left else you will be unable to stream content on the Content Apps via your EE plan.  The EE Video Data Pass is for your personal, non-commercial use. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content via the EE Video Data Pass may change from time to time. For more details go to ee.co.uk/videopassterms.

Amazon Prime Video: Available to Pay Monthly handset, selected SIM and tablet customers on a Smart Plan. Data used will decrement from your plan allowance. Offer subject to change. Amazon.com Inc and its affiliates are not sponsors of this promotion. Amazon Prime has a £5.99/month value. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via Prime Video may change from time to time. Prime Video terms apply.  Amazon, Amazon Prime Video and all related logos are trademarks of Amazon.com, Inc. or its affiliates. For more details go to www.ee.co.uk/amazonterms.

Gamer’s Data Pass: Available to Pay Monthly handset, selected SIM and tablet customers on a Smart Plan. Data used whilst playing games such as Pokémon Go, FIFA Mobile, Star Wars Galaxy of Heroes, Harry Potter: Wizards Unite and streaming content on Twitch whilst in the countries included in your Plan allowance will not decrement from your plan’s inclusive data allowance. All other data used when you use the Content Apps will decrement from your plan’s data allowance.  You must have some of your plan’s data allowance left else you will be unable to stream content on the Content Apps via your EE plan. This Pass is for your personal, non-commercial use. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content via the Gamer Pass may change from time to time. 

Roam Further Pass: Available to Pay Monthly handset, selected SIM and tablet customers on a Smart Plan. Access your standard plan allowances in the USA, Canada, Mexico, Australia and New Zealand in addition to the UK & EU/EEA. Remember, data fair use policy outside UK of 15GB applies. See ee.co.uk/terms for countries and details. Allowances last until next bill or until used up, whichever comes first. Allowances don’t roll over. Our stable links policy applies, as set out in the Plan Terms. Once you have used up the allowance, or hit your 15GB fair use amount, standard rates apply as set out in the Non-Standard Price Guide.

BT Sport App: Available to Pay Monthly handset, selected SIM and tablet customers on a Smart Plan. To use the app customers must have a smartphone or tablet containing an EE SIM. Devices must use at least Android 4.1 Windows 10 or iOS 9 operating systems. Some in-app functionality is restricted on Windows 10. To use the app you’ll need a TV licence for the household registered to your EE account. BT Sport is for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the app may change from time to time. When you download and use the BT Sport app, you will use data that may decrement from your price plan’s inclusive allowance. For the additional price of £5, you can add BT Sport Large Screen to your BT Sport Smart Benefit.

Offer: BT Sport App included in addition to 3 Smart Benefits to customers taking out a Full Works plan for iPhone with an iPhone 12 or a Full Works SIM for iPhone between 16.10.20 and 15.01.21.  If you upgrade or change plan the add-on will be removed.  If you have an existing BT Sport subscription with EE, this will be removed from your account, including any large screen access.  Excludes BT Sport Season Pass, BT Sport in a box and EE Broadband with Apple TV 4K customers. For the additional price of £5, you can add BT Sport Large Screen.  Includes BT Sport Ultimate.  Devices must use at least iOS 9. To use the app you’ll need a TV licence for the household registered to your EE account. BT Sport is for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the app may change from time to time. When you download and use the BT Sport app, you will use data that may decrement from your price plan’s inclusive allowance. Match Day Experience features available from 23/10/20. Stadium Experience and Match Day Live require iOS 13 or later. All other features require iOS 11 or later. Available on iOS devices only and with selected content, see ee.co.uk/btsport for details

Reserve Data: If you have a Smart Plan with a capped data allowance (i.e. not an unlimited data plan) once you have used up your monthly data allowance you will be able to use Reserve Data.  You will still be able to access the internet to do the essentials, but we will keep you connected at a capped speed of 2Mbps.  You will regain access to our fastest speeds upon (1) renewal of your monthly plan allowance, (2) by buying one of our data add-ons, or (3) If you are gifted data by someone else in your family account.  Once the data add-on or gifted data runs out, you will be able to use Reserve Data again

Upgrade Anytime: Smart Plans customers who have purchased directly from EE can upgrade anytime so long as you have had your plan for at least 15 days and are up to date with all your payments. You’ll have to pass a credit check and your new plan must be of the same or higher value. You may have to pay an early upgrade fee and we’ll tell you this before you upgrade. Your old device must be returned in full working order, be able to power up, with any security features such as Find My iPhone disabled, otherwise damaged/missing device charge may apply, see ee.co.uk/upgrade anytime for charges. Your device cannot be returned so ensure all contacts and data have been backed up before sending it to us.

Gifting: Account holder only can gift to other pay monthly plans on the same account in increments of 500MB. Fair use policy applies when gifting large amounts of data 3 months in a row. No gifting to/from Apple Watches, 4GEE Home or 30-day 4GEE Wi-Fi plans. Data not used in a month does not roll over, allowances are set back to zero at the start of each month. Data can only be used in accordance with the plan terms applicable to the receiving line.

Wi-Fi Calling: Available to EE customers with a compatible phone only (use our Device Guides (https://deviceguides.ee.co.uk/?topic=turning-wi-fi-calling-on-or-off) to see if your phone supports WiFi Calling and how to enable it) and access to an active open internet Wi-Fi service. EE accepts no responsibility for the quality, availability or coverage of public Wi-Fi networks and those provided by other ISPs, nor the impact they may have on the quality of calls made using it. UK use only, in some circumstances it may be possible to use whilst abroad. If you make calls using WiFi Calling to local landlines and mobile numbers whilst abroad, you will be charged our standard international rates, which will be treated as a call from the UK to an international number. To avoid these charges whilst abroad turn Wi-Fi calling off in your phone settings. (https://deviceguides.ee.co.uk/?topic=turning-wi-fi-calling-on-or-off) All calls or texts are charged as per your EE price plan, see ee.co.uk/priceguides. Some older Android and Windows devices bought from other retailers may not support WiFi Calling. For more information on this, visit our Help page. (https://ee.co.uk/help/help-new/getting-started-and-upgrading/using-your-phone-features/how-do-i-use-wifi-calling)

EE calls with Alexa: Available to Consumer and Small Business Pay Monthly mobile and SIM plan customers with a compatible phone and Alexa device. Wi-Fi with broadband internet connection required. EE accepts no responsibility for the quality, availability or coverage of Wi-Fi networks and calls made or received over them. All calls charged as per your EE price plan, see ee.co.uk/priceguides. Calls can be made and received by anyone with access to your Alexa device even when your EE phone is not within range. You are responsible for all call charges incurred. Alexa app required on your EE mobile device. Authorisation from authorised user of Alexa device required. Third party terms and privacy policy apply to your use of the Alexa app and Alexa services. You can stop using this service at any time by unlinking your EE and Amazon account from the Alexa app. Further terms apply, see ee.co.uk/terms

Data Boost: 5GB available to new and existing Pay Monthly phone or 12-month SIM Only customers who sign up to 4GEE Home or fixed broadband plan. Data allowance boosted by 5GB. Boost added to mobile only and cannot be added to 4GEE Home device. Data allowance boosted by 20GB if you have both a Pay Monthly phone plan and Fibre Max Broadband. You will lose the 20GB boost if you move to a Pay Monthly SIM Only plan or non-Fibre Max broadband plan at any point, or cancel either plan. Not available with 30 Day SIM Only plans, non-lead Sharer plans or 4GEE Home devices. You’ll lose the 5GB data boost if you cancel your 4GEE Home or fixed broadband. In order to retain your data boost when you upgrade or change your Pay Monthly plan, your 4GEE Home and fixed broadband must still be active and you must be moving to an eligible Pay Monthly plan. Data fair use policy may apply when roaming. One boost per household. Subject to availability. We reserve the right to withdraw or vary the boost at any time.

Service Pack: £10 off Protective Kit: £10 off cases/screen protectors: Available to new and upgrading Consumer and Small Business Customers on selected Pay Monthly Handset Plans or selected 12 month SIM only phone plans purchased directly via EE from 1st May 2019. Subject to availability. Non-transferable. Available at time of purchase only. Where we do not stock accessories for a specific device, we will provide a discount code to be redeemed online.

Annual Device & Account MOT: Available to new and upgrading customers taking a Handset, Tablet or selected 12 month SIM only Essentials or Smart Plans, purchased directly from EE from 1st May 2019 (Excluding selected SIM, 4GEE Home, Wearables, Mobile Broadband/Mobile Wi-Fi). For full details see ee.co.uk/servicepack

EE Lifetime Guarantee: The warranty is only available to new and upgrading customers taking a Handset or Tablet on an Essentials or Smart Plans, purchased directly from EE from 1st May 2019 (Excluding SIM, 4GEE Home, Wearables, Mobile Broadband/Mobile Wi-Fi). You must remain on an eligible Pay Monthly Plan. Your account must be up to date. Your EE Lifetime Guarantee only covers the original device supplied to you by EE. If your device suffers from electrical or mechanical breakdown through normal use during the warranty period, we will repair it for free. For full details and exclusions see ee.co.uk/servicepack

For full details see ee.co.uk/servicepack

Unlimited: 50GB fair use policy applies outside UK. Personal, non-commercial use only. If you regularly tether 12 or more devices, we will consider this non-personal use and have the right to move you to a more suitable plan. We will consider usage above 1000GB/month to be commercial use and have the right to move you to a business plan. You can gift up to 100GB. Data usage on an unlimited plan will decrement from giftable allowance. Any data boost allowance will be added to the giftable allowance.