Broadband Help

Fix a problem

  1. We'll check for problems in your area.
  2. Give you the option to test your home broadband.
 Check my broadband

Or read our articles on fixing a broadband problem.

Additional support

Getting started

Manage your service

Track a broadband fault

Mobile broadband

Moving home

Leaving EE

Can’t find what you’re looking for?

Need to talk? Contact us
Get in touch
Want in-person assistance? Visit one of our stores
Check Store Finder
Any questions? Ask the Community
Visit our forum