Broadband Help

Broadband problems?

Check the status in your area as there may be a wider network issue.
Test your home connection and get help fixing any problems we find.

Check broadband

Additional support

Getting started

Broadband device guides

Fix a problem

Manage and use EE Broadband

Track a broadband fault

Mobile broadband

Moving home

Leaving EE

Can't see your EE Broadband online or in app?

Link it to your EE ID to manage it online.

Link EE Broadband

Can’t find what you’re looking for?

Want in-person assistance? Visit one of our stores

Find an EE Store

Any questions? Ask the Community

Visit our forum