1. Help and Support
  2. Broadband
  3. Fix a broadband problem

Fix a broadband problem

Fix EE Broadband connection problems

What the lights on your EE Smart Hub mean

How to check your internet speed

Check your Full Fibre wiring and set up

What affects your home broadband speed and WiFi

What the Openreach modem lights mean

Restart your Openreach modem

Fix a problem with EE Full Fibre

Fix problems with Smart WiFi

Fix Smart Hybrid Connect broadband problems

Report damage or hazards

Automatic compensation

Can’t find what you’re looking for?

Need to talk? Contact us
Get in touch
Want in-person assistance? Visit one of our stores
Check Store Finder
Any questions? Ask the Community
Visit our forum