Check all cables are firmly plugged in. The Ethernet cable (red ends) must be plugged into the WAN port (or port 4) on your hub and the other end into the Openreach modem's PORT1/LAN1 port - the number of ports on these modems can vary. Make sure the power cable is connected to your hub and the power socket.
Check your Full Fibre wiring and set-up
In this article
Check your Smart Hub (your router)
Check your Smart Hub (your router)
Check your Openreach modem
Check your Openreach modem
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