Restart your Openreach modem
In this article
Connection problems can often be solved by 'power cycling' your equipment which just means shutting it down and then switching it back on in a controlled way.
You can power cycle the modem in 2 ways. Please note that this will temporarily disconnect your Digital Voice and broadband service until power to the modem has been fully restored.
Power cycle method one
Power cycle method one
Power cycle method two
Power cycle method two
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