What does this mean for you?
We’re just changing the name of some of our broadband hardware and features. There’s no change to your contract, plan terms, and no change to how these devices and features work.
The only impact for you is you’ll see new names when you go into your account, check your bills, or when you receive comms from EE.
What's changing?
We’re renaming some of the broadband hardware and features you may already use or will receive if you move to one of our new EE broadband plans.
EE Smart Hubs
| Was | New name | |
 | Smart Hub 2 | Smart Hub |
 | Smart Hub Plus | Smart Hub 6 Plus |
 | Smart Hub Pro | Smart Hub 7 Pro |
WiFi Extenders
| Was | New name | |
 | Smart WiFi | WiFi Extender |
 | Smart WiFi Plus | WiFi Extender 6 Plus |
 | Smart WiFi Pro | WiFi Extender 7 Pro |
Other broadband hardware
| Was | New name | |
 | Smart Hybrid Connect | Connectivity Backup |
Broadband features
| Was | New name | |
| WiFi Enhancer | WiFi Optimiser | WiFi Enhancer is an add-on for your Smart Hub Plus and Smart Hub Pro, that prioritises your online traffic for your game, work and/or streaming apps. |
| Proactive Service | WiFi Intelligence | We're so confident your EE broadband won't let you down that we guarantee your speed. |
| Full Fibre Promise | Full Fibre Upgrade | We're so confident your EE broadband won't let you down that we guarantee your speed. |
| EE Guides | EE Guide Home Visit | EE Guides can help you set up and optimize your broadband for the best performance |
EE TV hardware
| Was | New name | |
 | EE TV Box Mini | EE TV Box Edge |
Where you will see these changes
Current EE Broadband customers will see the new names reflected in their account, on bills, and in future communications from EE.
New EE Broadband customers: If you take one of our new plans, you’ll see the updated names straight away in your account, bills, and comms.