About the EE Digital Home Phone Adapter
It offers a simple, wireless way to connect your home phone to your EE Smart Hub. With easy plug-in setup, one-button WPS pairing, and a clear LED display, it’s designed for convenience in any room. This guide walks you through setup, safety tips, and troubleshooting, ensuring you get the most from your adapter — whether you're linking a phone or deregistering a device.
Key features
- Easy to set up
- Plug in your phone in any room
- Press one button to link with your EE Smart Hub
- LED display
Set Up and Use Your EE Digital Home Phone Adapter
It's quick and easy to set up and use your Digital Home Phone Adapter.
Linking the Digital Home Phone Adapter with your hub
Make sure your EE Hub is set up and powered on. The steady blue/aqua light indicates it's ready.
- Plug in the adapter: Connect your Digital Home Phone Adapter to a power socket near your hub.
- Press the WPS button on your hub: Find the WPS button on your hub (halfway up, on the left-hand side) and press it.
- Register the adapter: Within 1 minute, press and hold the WPS button on your Digital Home Phone Adapter for 6 seconds. The light on the adapter will flash quickly during registration and turn solid green once complete.
Connecting a Home Phone
- Plug in the telephone line cord: Plug in your home phone's existing telephone line cord into the socket on the top of the Digital Home Phone Adapter.
- Check for a dial tone: Your phone should now have the same dial tone as when it was plugged into your old wall socket.
Deregistering a Digital Home Phone Adapter from your hub
Using the Smart Hub Manager through a web browser:
- Go to http://192.168.1.254 when connected to your hub or WiFi.
- Once in the Hub Manager, select Phone.
- Scroll down to the adapter you want to remove and click Deregister.
Emergency Calls
Power cut and broadband Issues: You can't make emergency calls (999 or other numbers) from phones connected to your hub or Digital Home Phone Adapter during a power cut or broadband issue.
Make sure you have an alternative way to call for help in emergencies.
Disposal and Recycling
Responsible Disposal: You can send it back to EE for recycling, or use local recycling centres and retailer take-back schemes.
Learn about our WEEE regulations.
Guarantee
1-Year Guarantee: your Digital Home Phone Adapter is guaranteed for 1 year from the date of purchase. We'll repair or replace the product if it's not working correctly.
The guarantee covers issues found within the 1-year period and requires proof of purchase. It doesn't cover damage from accidents, misuse, or unauthorised repairs.
Product help information
Need help with this product? Visit our Set up Digital Home Phone help page.
Product Helpdesk Information
If your product is out of warranty contact EE's recommended agent
By phone: 0330 123 4150
Monday to Friday 8am to 9pm. Saturday to Sunday 8am to 8pm.
Spares information
Replacement parts, including batteries are available from EE's recommended agent on 0800 980 8999.
Documents
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