EE Digital Home Phone Adapter

The EE Digital Home Phone Adapter offers a simple, wireless way to connect your home phone to your EE Smart Hub. With easy plug-in setup, one-button WPS pairing, and a clear LED display, it’s designed for convenience in any room. This guide walks you through setup, safety tips, and troubleshooting, ensuring you get the most from your adapter — whether you're linking a phone or deregistering a device.

Key features

• easy to set up
• plug in your phone in any room
• press one button to link with your EE Smart Hub
• LED display

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There are just 2 key steps to setting up and using your Digital Home Phone Adapter. 

Linking the Digital Home Phone Adapter with Your Hub

Ensure your hub is ready: Make sure your EE Hub is set up and powered on. The steady blue light indicates it's ready.

• Plug in the adapter: Connect your Digital Home Phone Adapter to a power socket near your hub.
• Press the WPS Button on your hub: Locate the WPS button on your hub (halfway up, on the left-hand side) and press it.
• Register the adapter: Within 1 minute, press and hold the WPS button on your Digital Home Phone Adapter for 6 seconds. The light on the Adapter will flash quickly during registration and turn solid green once complete.

Connecting a Home Phone

Plug in the telephone line cord: Insert your home phone's existing telephone line cord into the socket on the top of the Digital Home Phone Adapter.

Check for dial tone: Your phone should now have the same dial tone as when it was plugged into your old wall socket.

Deregistering a Digital Home Phone Adapter from your hub

Using the Smart Hub Manager through a web browser:

• When connected to your hub or WiFi, go to http://192.168.1.254/PhoneScreen/phone-manager.
• Scroll down to the adapter you want to deregister and click Deregister.

Emergency Calls

Power cut and broadband Issues: You can't make emergency calls (999 or other numbers) from phones connected to your hub or Digital Home Phone Adapter during a power cut or broadband issue.

Ensure you have an alternative way to call for help in emergencies.

Disposal and Recycling

Responsible Disposal: Dispose of your old equipment responsibly. You can send it back to EE for recycling, or use local recycling centres and retailer take-back schemes.

For more information, visit https://store.ee.co.uk/help/policies/ee-store-and-the-weee-regulations/

Guarantee

1-Year Guarantee: your Digital Home Phone Adapter is guaranteed for 1 year from the date of purchase. EE will repair or replace the product if it's not working correctly.

The guarantee covers issues found within the 1-year period and requires proof of purchase. It doesn't cover damage from accidents, misuse, or unauthorised repairs.

Need help with this product? Visit our Set up Digital Home Phone help page.

Product Helpdesk Information

If your product is out of warranty contact EE's recommended agent

By phone: 0800 980 8999

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