Price plans and costs explained

     
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The Plan Price Guide and Non-Standard Price Guide set out the costs of our services. If a price elsewhere (eg on our website) is different, the price in the guides shall take precedence.

Phone price plans

Phone price plans

Charges for roaming in Europe and certain service numbers may no longer be up to date in our price guides. From 15 June 2017 EU roaming usage will be deducted from your UK allowance. Any out of bundle calls will be charged the same or less than the standard UK rate for that usage type. Please see either roaming charges or charges for calling non-geographic numbers.

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EE TV, home phone and home broadband price plans

EE TV, home phone and home broadband price plans

Calls included in add-ons

Our plans (from 24 October 2017) don’t come with calls included, so any calls you make from your landline will be charged at our standard rates. But our range of flexible anytime call add-ons lets you add calls to even more places, in the UK or abroad.

The following calls from your landline (for up to one hour, after that you’ll pay per minute, see our EE TV, Broadband and Home Phone Price Guide) are included in your add-on at any time of the day or week:

Anytime calls to UK landlines add-on

Inclusive calls to UK landlines starting with 01, 02, 03 when using your landline at any time.

Anytime calls to UK landlines and mobiles add-on

Inclusive calls to UK landlines starting 01, 02, 03; and 1,500 minutes to call UK mobile numbers (excluding Jersey and Guernsey), when using your landline at any time.

Anytime UK and international calls add-on

Calls to UK landlines starting 01, 02, 03; and 1,500 minutes to call UK mobile numbers (excluding Jersey and Guernsey), when using your landline at any time.

Calls to international landline numbers in 50 countries; plus a 30% discount on our standard rates for calls from your UK landline to all other international landlines, when using your landline at any time.Includes calls to landlines in 50 countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy (including Vatican City), Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Pakistan Poland, Portugal, Romania, Russia, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey and USA.  You can also make calls to standard mobiles in Canada and USA.

There's a 1,000-minute fair-use policy for inclusive international calls. You'll find a list of costs for calls to other countries in our EE TV, Broadband and Home Phone Price Guide.

If you make calls to numbers beginning 084, 087, 09 or 118 in the UK, your call charge is comprised of the EE access charge of 11p per minute and a service charge that’s set by the organisation you’re calling. If you have an active call add-on and call 0845 or 0870 numbers at any time, we’ll cover the cost of the EE access charge. Calls to mobile phonesIf you don't have a call add-on which includes UK mobiles, you’ll pay:

- a 20p connection charge for each call you make to a UK mobile number

- you'll be charged per minute for the call – see our EE TV, Broadband and Home Phone Price Guide

> See our EE TV, broadband and home phone charges

 
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Last updated: 7/9/2018
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How much does it cost for calls, text and data?
Pay as you go packs explained