Mobile Help

Support for your EE device or plan

Getting started - keep your number, and set up and use a SIM or eSIM

Manage and use your plan

Mobile device user guides

Fix a problem with your mobile

Inclusive extras and paid add-ons

Roaming

Set up and use your mobile or watch

Check coverage and signal strength by postcode

Upgrade your device

Connected Watches

Link it to your EE ID to manage everything in one place.

Link EE mobile or SIM

Check for mobile network problems in your area.

Check local network

Want in-person assistance? Visit one of our stores

Find an EE Store

Any questions? Ask the Community

Visit our forum