Using your plan and phone

Top up your phone

EE Free Boosts

About Pay as you go add ons

Calls, texts and data charges

Charges for non-geographic numbers

My top up credit ran out, but I didn't use it

Data rollover

Check my balance

What's included in my allowance?

Keep track of my monthly usage

Charges for non-geographic numbers

Text service for Pay monthly

Set up and manage my Spend Cap

Check my balance

Call barring and blocking and unblocking calls

What's included in my allowance?

Annual price increase

Calls, texts and data charges

Roaming Charges

Gift data and set family controls

Leaving EE

How do I use WiFi Calling?

Turn on/off WiFi calling for your device

Unlock your iPhone or iPad

Unlock an EE device for another network

How do I use my voicemail?

About Visual Voicemail

Using tethering to share your internet connection

Text messages converted to photo messages

Using WiFi on your EE device

How do I use WiFi calling?

How do I use 4G calling?

How do I send a photo message and how much does it cost?

How do I make a video call and how much does it cost?

Using WiFi on the London Underground

Transfer my contacts to a new device

Mobile coverage on London Underground

We've retired some of our plans

How do I buy, upgrade, cancel or make a complaint about my insurance?

How do I make an insurance claim?

What excess and charges apply to my insurance policy with EE?

How will my insurance replacement device be delivered?

Full Cover and Damage Cover excess calculator