Text services for pay monthly mobile

Need help managing your EE pay monthly account? Text 150 from your EE mobile using these specific keywords to access services such as balance checks, Spend Cap, and more quickly.

Good to know: 150 is free to text or call anywhere in the world.

General mobile services

Below is a list of services to manage your pay monthly account.

ServiceText to 150
What's my number?NUMBER
Check your upgrade statusUP
Control diverts to your voicemailVM ON to turn it on
VM OFF to turn it off
Control your Visual Voicemail service (iPhone only)IPHONE VISUAL to turn it on
IPHONE VISUAL OFF to turn it off
Check unlock status of your Apple deviceUNLOCK
Check your level of insurance coverCOVER
Request a new multi-SIMSIM
Get a list of all text servicesHELP
Get a link to download the EE appAPP
Info on how to spot and deal with scams and spamSCAM
To return a device or cancel a SIM purchased within the last 14 daysRETURN
Check and restrict your 18+ Rated content settingsCONTENT LOCK
Bar third-party premium rate servicesBAR
Remove the third-party premium rate services barUNBAR
To opt out of marketing communicationsSTOP to 1234

EE network check

ServiceText to 150
Check the network status of a postcodeNETWORK STATUS

Bill, balances, allowances and payments

ServiceText to 150
Get information on your balance and allowances including data usageBALANCE
Make a credit or debit card payment using your registered payment card

CR + last four digits of your card + amount you want to pay (between £5 and £95) + security number on back of card e.g. CR 1234 5 321

Or try our new option text PAY and follow the prompts

Please make sure you have your registered card with you

Check bill amount and recent paymentsBILL

Roaming

ServiceText to 150
Check you're set up to roam and for roaming chargesROAMING

Spend Cap

ServiceText to 150
Find out more about Spend CapSPEND CAP
Add a Spend CapADD SPEND CAP
Change an existing Spend CapCHANGE SPEND CAP
Pause an existing Spend CapPAUSE SPEND CAP
Remove an existing Spend CapREMOVE SPEND CAP
Understand Spend CapUNDERSTAND SPEND CAP

Offers and trials

ServiceText to 150
For more on our exclusive offersENTERTAINMENT
Select TNT Sports as an add-onSPORT
Start free six-month trial for Apple MusicMUSIC

Or text STREAM if you already have Apple Music and just want to enjoy six months of Apple Music data streaming on EE.
Select Inclusive Extras as part of your smart planPICK

Set up an eSIM or smartwatch

ServiceText to 150
Set up a smartwatchWATCH
Set up an eSIMESIM

Managing parental controls

Parental controls can help your kids stay safer online by blocking access to 18-rated websites on a device using the EE mobile network. You can manage them through the EE app or by text. Find out more about parental controls on mobiles.

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