What is the text service for pay monthly?

Our text service allows you to text keywords to 150 to quickly and easily access your account information and manage your account when you can't get online. Plus all texts sent to and from 150 are free of charge, whether you're in the UK or abroad.

What are the general text services for pay monthly?

Below is a list of keywords you can text to manage your pay monthly account.

Service Text to 150
Find out your telephone number NUMBER
Check your upgrade eligibility UP
Control diverts to your voicemail VM DIVERT ON to turn it on
VM DIVERT OFF to turn it off
Control your Visual Voicemail service (Apple only) IPHONE VISUAL to turn it on
IPHONE VISUAL OFF to turn it off
Check unlock status of your Apple phone UNLOCK
Check your level of insurance cover COVER
Request a new multi-SIM SIM
Get a list of all text services HELP
Get a link to download the EE app APP
Find out how to spot scam emails, calls and text messages SCAM
To return a device or cancel a SIM purchased within the last 14 days RETURN

What are the pay monthly text services for balances, allowances and payments?

Service Text to 150
Make a credit or debit card payment

CR + last four digits of your card + amount you want to pay (between £5 and £95) + security number on back of card

e.g. CR 1234 5 321

Or try our new option text PAY and follow the prompts

Please make sure you have your registered card with you

Get information on your balance and allowances including data usage BALANCE
Check bill amount and recent payments BILL

What are the pay monthly text services for roaming?

Service Text to 150
Check your device is set up to use abroad ROAMING
Find out roaming rates RO + country
e.g. RO ITALY
Check for add-ons to call abroad CALL + country
e.g. CALL ITALY
Activate Travel Data Pass
TRAVEL

What are the pay monthly text services for spend caps?

Service Text to 150
Find out more about Spend Cap SPEND CAP
Add a Spend Cap ADD SPEND CAP
Change an existing Spend Cap CHANGE SPEND CAP
Pause an existing Spend Cap PAUSE SPEND CAP
Remove an existing Spend Cap REMOVE SPEND CAP

What are the pay monthly text services for offers?

Service Text to 150
Select TNT Sports as an add-on SPORT
Start free six-month trial for Apple Music MUSIC

Or text STREAM if you already have Apple Music and just want to enjoy six months of Apple Music data streaming on EE.
Check eligibility for UNiDAYS perks STUDENT
Select Inclusive Extras as part of your smart plan PICK
Select BritBox as a Inclusive Extra after texting PICK BRITBOX
Select TNT Sports as a Inclusive Extra after texting PICK SPORT
Select EE Video Pass as a Inclusive Extra after texting PICK VIDEO
Select EE Music Pass as a Inclusive Extra after texting PICK MUSIC PASS
Select EE Gamer's Pass as a Inclusive Extra after texting PICK GAME PASS
Select Apple News+ as a Inclusive Extra after texting PICK NEWSPLUS
Select Apple Arcade as a Inclusive Extra after texting PICK ARCADE
Select Amazon Prime Video as an add-on PRIME VIDEO

What are the pay monthly text services for guides?

Service Text to 150
Guide on how to set up a smartwatch WATCH
Guide on how to set up an eSIM ESIM

What if I need more information on my account?

Need to know

You can also find out more information about your account, plan, data allowances, additional payments or offers by logging in to EE.

> Log in to EE

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