What’s included in my allowances?

This article covers what allowances are in a pay monthly mobile plan, when they renew and what to do if you run out of data.

What’s included in my allowances on a monthly contract plan?

All our pay monthly plans include unlimited calls and texts within the UK. Your data allowances will depend on what monthly contract plan you're on.

Need to know

You can see what’s included and keep track on what's in your monthly contract plan when you download or open the EE app or log in to EE online.

When allowances renew on a monthly contract plan

If you’re on a pay monthly plan, it will usually be on the date your bill is due. 

We’ll text you when you’ve reached 80% of your data allowance and then again when it runs out. Remember, you can always buy add-ons to top up your allowance.

Pay monthly data add-ons

You can always buy more data to see you through to the end of the month. Just download or open the EE app and go to Menu > Plan and add-ons.

What if I go over my SIM only allowance?

We’ll text you to tell you that you’ve used all of your SIM only allowance.

That means you won’t be able to go over your allowance without realising.

You can then buy an add-on to see you through until your monthly allowance renews.

Data add-ons

You can always buy more data to see you through to the end of the month. Download or open the EE app and go to Menu > Plan and add-ons.

Allowances in a pay as you go subscription pack

Our subscription packs offer different amounts of call, text and data allowances to suit your needs. Plus you can always buy more add-ons if you need them.

> Find out how to buy pay as you go add-ons

Need to know

You can see what’s included and keep track on what's in your subscription pack when you log in to EE or download or open the EE app.

Near the end of your pay as you go data allowance?

Don't worry, we’ll text you when you’ve reached 80% of your data allowance and then again when it runs out. Remember, you can always buy add-ons to top up your allowance.

To buy data add-ons:

  • log in to EE and go to Menu Add-ons
  • or text ADD DATA to 150

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