[{"chapter":"Most popular","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017/most-popular","chapterName":"most-popular","icon":"f014","article":[]},{"chapter":"Getting started","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017/getting-started","chapterName":"getting-started","icon":"e027","article":[{"articleTitle":"What's in the box?","articleName":"whats-in-the-box","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017/getting-started/whats-in-the-box","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017#getting-started/whats-in-the-box","text":"What's in the box?","id":"0cab6de3-5118-4186-9d78-860981478f9b"},{"articleTitle":"How do I close notifications?","articleName":"how-do-i-close-notifications","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017/getting-started/how-do-i-close-notifications","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017#getting-started/how-do-i-close-notifications","text":"How do I close notifications?","id":"352aa4f1-2846-4d8e-9f8a-5acc65fa6998"},{"articleTitle":"What size SIM card does the device use?","articleName":"what-size-sim","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017/getting-started/what-size-sim","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017#getting-started/what-size-sim","text":"What size SIM card does the device use?","id":"0b7d4130-518d-4ba2-9c64-7da71942d64a"}]},{"chapter":"Internet and applications","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017/internet-and-applications","chapterName":"internet-and-applications","icon":"e054","article":[{"articleTitle":"Google Play Store","articleName":"google-play-store","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017/internet-and-applications/google-play-store","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017#internet-and-applications/google-play-store","text":"Google Play Store","id":"72a6e8f9-3368-4232-a685-38c5e2034032"},{"articleTitle":"Connect to a hidden WiFi network","articleName":"connect-to-a-hidden-wifi-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017/internet-and-applications/connect-to-a-hidden-wifi-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017#internet-and-applications/connect-to-a-hidden-wifi-network","text":"Connect to a hidden WiFi network","id":"4d98a88d-4b61-48c3-8795-b52660bf74bc"},{"articleTitle":"Close background apps","articleName":"close-background-apps","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017/internet-and-applications/close-background-apps","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017#internet-and-applications/close-background-apps","text":"Close background apps","id":"8359f906-f9c9-4ba8-9ef1-217d4da86c59"},{"articleTitle":"Manually search for a network","articleName":"manually-search-for-a-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017/internet-and-applications/manually-search-for-a-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017#internet-and-applications/manually-search-for-a-network","text":"Manually search for a network","id":"0bc83c4a-5b09-4a3e-a684-cb4f4c49845f"},{"articleTitle":"Enable or disable the 4G connection","articleName":"enable-or-disable-the-4g-connection","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017/internet-and-applications/enable-or-disable-the-4g-connection","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017#internet-and-applications/enable-or-disable-the-4g-connection","text":"Enable or disable the 4G connection","id":"cb0703a4-f202-425d-93d5-7126e43ae176"}]},{"chapter":"Top tips","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017/top-tips","chapterName":"top-tips","icon":"e036","article":[{"articleTitle":"Perform a master reset","articleName":"perform-a-master-reset","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017/top-tips/perform-a-master-reset","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017#top-tips/perform-a-master-reset","text":"Perform a master reset","id":"21d8119b-d9a6-4d65-89fc-1ea61cd40a04"},{"articleTitle":"Set the screen lock","articleName":"set-the-screen-lock","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017/top-tips/set-the-screen-lock","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017#top-tips/set-the-screen-lock","text":"Set the screen lock","id":"d8f87942-df09-4311-a104-7d8205b88749"},{"articleTitle":"Enable or disable flight mode","articleName":"enable-or-disable-flight-mode","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017/top-tips/enable-or-disable-flight-mode","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017#top-tips/enable-or-disable-flight-mode","text":"Enable or disable flight mode","id":"63791a62-929a-4785-8b2d-fee61f971a04"},{"articleTitle":"Format the SD memory card","articleName":"format-the-sd-memory-card","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017/top-tips/format-the-sd-memory-card","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017#top-tips/format-the-sd-memory-card","text":"Format the SD memory card","id":"e14289f7-896c-48d4-8cb7-ee6aea9c4efe"},{"articleTitle":"Check the available memory","articleName":"check-the-available-memory","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017/top-tips/check-the-available-memory","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017#top-tips/check-the-available-memory","text":"Check the available memory","id":"e12bee66-3cea-4342-851e-e83dc692a295"},{"articleTitle":"Perform a master reset via hardware","articleName":"perform-a-master-reset-via-hardware","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017/top-tips/perform-a-master-reset-via-hardware","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-a5-2017#top-tips/perform-a-master-reset-via-hardware","text":"Perform a master reset via hardware","id":"888c497c-06dc-415b-b194-158362db999b"}]}]
Samsung Galaxy A5 (2017)
Samsung Galaxy A5 (2017)
Last updated: 12/3/2019
Simon H posted this. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Please select a reason
  • The article didn't answer my question
  • The article is missing important information
  • I didn't understand the article
  • I found the information but it didn't resolve my issue
  • Please let us know how we can make it better
0/600
Great!

Thanks for your feedback

Thanks for your feedback

We'll use your feedback to keep improving our help articles