Once you’ve submitted an online form asking us to transfer your number, we’ll do the rest.
Remember: we don’t transfer numbers at the weekend or on bank holidays.
You’ve got a shiny new phone and popped in a brand new SIM. Now to transfer your old number - it doesn’t take long at all.
It’s usually a really quick process:
submit the form before 5.30pm Monday to Friday, your number will be transferred the next working day
if you submit the form after 5.30pm Monday to Friday or any time at the weekend, your number will be transferred within two working days
There are a few things you might need to do after your number’s been transferred: