Pay As You Go charges for roaming in the EU

The way our network operates in the EU has changed for Pay As You Go customers. If you have a Pay As You Go phone, you’ll be charged to use your minutes, texts and data allowances in our EE Europe zone.

Charges for EU roaming

When you arrive at your destination, if you have an active Subscription Pack we’ll send you a text to opt in to either of our roaming add-ons:

  • Roam like Home for 24 hours (£2.50 a day)
  • Roam like Home for 7 days (£10 for 7 days)

Here's how the charges work:

  1. You must have an active Subscription Pack to opt in to these charges
  2. We’ll text you when you arrive so you can opt into either the £2.50 or £10 add-on
  3. If you choose not to opt in to these charges or if you don’t have a an active Subscription Pack, you will be charged the standard roaming costs: 70p a minute and 30p a text and you’ll need to buy a data add-on (500MB for £3)
  4. You can buy a Subscription Pack at any time and can then buy either of the Roam like Home add-ons
  5. Your allowances will work like they do at home. You can buy more data if you need to (500MB data add-on for £3)
  6. You’ll receive a text to tell you when your Roam like Home add-on will expire

If you use up your allowance while abroad

If you use up any of your allowances while abroad, you can buy a new Subscription Pack. Check you have enough credit and then text NOW to 150. We’ll remove your current Subscription Pack and replace it with a new one.

Otherwise, you will be charged 70p a minute for calls and 30p a text and need to buy an EU data add-on (550MB for £3).

Check your credit and allowances before you go

Remember to check you have enough credit to cover the cost of your trip and the daily or weekly add-ons. Find out how to top up your Pay As You Go phone.

If you’re a Subscription Pack customer, make sure your pack is active for the duration of your trip. If it’s due to expire when you’re away, you can add a second pack by buying another one before you leave.

Countries included (EE Europe zone)

These are the countries where you can use our Roam like Home add-ons: Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus (excludes northern Cyprus), Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Isle of Man, Italy, Jersey, Latvia, Lichtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthelemy, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy).

Calls, texts and data within the Republic of Ireland are included within your allowance.

If you use up your allowance, the following charges will apply (or you can buy a new Subscription Pack):

  • 70p a minute
  • 30p a text
  • £3 for 500MB of data

Check your roaming costs

Check your roaming costs and what’s included in your Subscription Pack allowances while abroad.

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