Watching purchases, rentals and subscription downloads

This article covers how to watch your favourite TV programmes you’ve bought, rented or downloaded using the EE TV app or EE TV Web Player.

The EE TV app is available for iOS, TVOS, and Android devices and enables you to browse, watch, buy, and favourite selected TV, film, and sports programmes. The EE TV Web Player can be used by anyone with an EE TV subscription who wishes to watch their favourite shows and movies online instead of on TV.

More about the EE TV app and Web Player

Subscriptions, catch up and On Demand

When you download any catch up or On Demand programmes, you have 30 days from the date you downloaded them to start watching them.

When you first watch the programme, you’ll see a prompt telling you you have 48 hours to finish watching it. After 48 hours, the programme will expire and be automatically removed from your device.

After you first start watching the programme, you’ll see a countdown timer next to it, showing you how long is left before it expires.

Rentals

Your rentals will appear in the Rentals screen in My TV. You can also download your rental from this screen. You’ll have 48 hours from your purchase to stream, download, and watch your rental. You can watch your rentals on one device at a time. This will count as one device if you've downloaded your rental.

You’ll see a countdown timer showing how long you have left to watch the title before it expires. After 48 hours, your rentals will be automatically removed from your Rentals list.

Purchases

Your purchases will appear in the Purchases screen in My TV. You can stream or download them from here. You can watch your purchases on two devices at the same time. If you download your purchase, this will count as one of those devices.

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