iPhone 12 refurbished

EE Extras - all for you, just for being on EE

Entertainment on EE
Satisfy all your entertainment cravings with Apple Music, TNT Sport and more, all on the UK's no.1 network.

Data gifting
Add your family to your account and dish out spare data to whoever your wish.

WiFi Calling
We'll keep your connected in even more places. Wherever there's WiFi, you can call and text on EE. Learn how to use WiFi Calling.

UK & Ireland call centres
All your calls are answered in the UK and Ireland, so it's easy to get stuff sorted.

Data boost
Boost your EE pay monthly mobile plan data allowance by 5GB each month when you take EE Home Broadband.

Usage alerts
Never go over your data allowance by accident, so you're always in control of your spend.

• For details on out of allowance rates read our price guide.
• For calling abroad rates, see calling abroad costs page for countries and details.
• For roaming rates, see our roaming costs page for countries and details.
• For details on calling 084, 087, 09 and 118 numbers read our price guide.

On 31 March each year our monthly prices will increase by £4 for broadband, £2 for TV and £2.50 for mobile SIM and Airtime and £1.50 for Connected Devices. Out of bundle charges (such as the charge for making calls outside of your allowance and the EU daily charge) will increase by 5%. See ee.co.uk/prices-explained for details. All prices shown are in contract prices. The cost of other services you take from us may increase or decrease while you are an EE customer.

Early Phone Swap: Available to customers in the last 12 months of a 36-month device credit agreement taken from 15 September 2025. Eligibility is subject to the following:

• You must return your current phone and enter into a new 36-month device credit agreement with a 24-month airtime contract. Your account must be up to date, and you’ll have to pass our credit check and assessment for your new phone.
• Your current phone must have been purchased from EE, be in full working order, be able to power up, have any security features such as Find My Phone disabled and it must not have been reported as either lost, blocked, or stolen.
• Your current phone must have a minimum value of £100, which will be assessed at EE’s sole discretion.

If you do not return your current phone after Early Phone Swap , you will continue to pay the remaining balance of your loans. We reserve the right to change, suspend, or withdraw the Early Phone Swap program at any time, without any prior notice. Further eligibility requirements may apply.

The plan terms are below. For terms related to the device please refer to the “FEATURES” tab.

EE One: New and re-contracting EE broadband customers become EE One customers by adding unlimited data mobile SIMs from just £11.50 a month (for SIMS with capped speeds of 10Mbps). Savings based on the cost of identical EE SIM plans to non-EE broadband customers. Existing EE mobile customers will also be boosted to unlimited data on all pay monthly SIM plans on your account charged at £10 a month or more. You will be able to switch to the unlimited data mobile SIMs from just £11.50 a month on your current plans when they become eligible for upgrade. Not compatible with any other discount, including Multi-line discount. If you cancel your EE broadband plan, you will no longer be an EE One customer and all EE Mobile benefits will be removed. Savings based on the cost of identical EE SIM plans to non-EE One members.

Pay Monthly Mobile Plans: 24 month minimum term. The upfront cost you pay for the device applies as you are agreeing to a 24 month plan at the monthly cost shown. Subject to terms and credit check. Monthly charges assume online billing. Allowances for use in the UK (excluding Jersey, Guernsey & Isle of Man) & Republic of Ireland.  A daily charge applies to use allowances in the EU/EEA unless you have an add-on or Inclusive Extra that includes EU Roaming. See roaming costs page for countries and details. 50GB data fair use policy applies outside the UK. See ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK and Republic of Ireland. Some numbers aren’t included: calls to 070 numbers cost up to 5p/min and calls to 084, 087, 09 & 118 cost 93p/min plus the applicable service charge. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. 5G compatible device required to access 5G speeds. You own device 6 months from plan start date. Personal use only.  

No Frills Plans: Includes speeds capped at 10Mbps, 5G+, Data Gifting and Stay Connected Data

Essentials Plans: Includes speeds capped at 100Mbps, 5G+, Data Gifting and Stay Connected Data

Essentials Unlimited Plus Plans: Includes speeds capped at 100Mbps, 5G+, Data Gifting, EU Roaming, and an unlimited watch data SIM

All Rounder Plans: Includes access to uncapped speeds, 5G+, Network Boost, Data Gifting, EU Roaming and 1 Inclusive Extra

All Rounder iPhone Plans: Only available to iOS customers. Includes access to uncapped speeds, 5G+, Network Boost, Data Gifting, EU Roaming and 1 Inclusive Extra

Full Works Plans: Includes access to uncapped speeds, 5G+, Network Boost, Data Gifting, EU Roaming, a Roam Further Pass, an unlimited watch data SIM and 1 Inclusive Extra

Full Works iPhone Plans: Only available to iOS customers. Includes access to uncapped speeds, 5G+, Network Boost, a Roam Further Pass, Data Gifting, EU Roaming, an unlimited watch data SIM and 1 Inclusive Extra

Unlimited Plans: 50GB fair use policy applies outside UK. Personal, non-commercial use only. If you regularly tether 12 or more devices, we will consider this non-personal use and have the right to move you to a more suitable plan. We will consider usage above 600GB/month to be non-personal use and have the right to apply traffic management controls to deprioritise your mobile traffic during busy periods or to move you to a business plan. You can gift up to 100GB. Data usage on an unlimited data plan will be deducted from giftable allowance. Any data boost allowance will be added to the giftable allowance.

Stay Connected Data: If you have a capped data allowance (i.e. not an unlimited data plan) once you have used up your monthly data allowance your speed will be capped at 0.5Mbps.  You will regain access to our fastest speeds upon (1) renewal of your monthly plan allowance, (2) by buying one of our data add-ons, or (3) If you are gifted data by someone else in your family account.  Once the data add-on or gifted data runs out, you will return to the capped speed until your monthly plan allowance has renewed. Not available with No Frills plans. 

Inclusive Extras: Available to Pay Monthly handset, selected SIM and tablet customers on an All Rounder Plan or Full Works Plan (excluding Full Works for iPhone). Once you’ve chosen, you can change your Inclusive Extra thereafter every 30 days. Choose your Inclusive Extra at purchase, via EE or by texting 150, for more details go to ee.co.uk/passes. We may at any time change the range of Inclusive Extras available, the content of Inclusive Extras or the minimum length of time each must be active for. Each Inclusive Extra may take up to 24 hours to activate. Content Inclusive Extras are provided by third parties and the content available may change from time to time. Third party subscriptions may be required.

TNT Sports on discovery+: Devices must use at least Android 5, Windows 10 or iOS 15 operating systems. TV licence for the household registered to your EE account required (including app use only). TNT Sports on discovery+ is for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It's your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the app may change from time to time. When you download and use the discovery+ app, you will use data that will be deducted from your price plan's inclusive allowance. Includes access to discovery+ app. Available to Pay Monthly customers. Subject to credit status. 30 day rolling contract. You can cancel any time. Further terms apply, see www.ee.co.uk/terms.  

Apple Music: Data used will be deducted from your plan allowance. Apple Music is for your personal, non-commercial use only. Requires a handset using either iOS 10 or Android 5 or later. Apple ID required. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple Music terms apply. For more details go to ee.co.uk/apple-music.

Apple TV: Data used will be deducted from your plan allowance. Only available to iOS users. Apple TV is for your personal, non-commercial use only. To redeem requires an iPhone using iOS 12.3 or later. To access content required a device using iOS12.3 or later, Mac with macOS Catalina and Apple TV with tvOS 12.3. Apple ID required. You must not attempt to share, edit or adapt the content made available to you.  Content is variable and may be withdrawn at any time. UK use only. Apple TV terms apply. For more details go to ee.co.uk/apple-tv-plus.

Device Care Extras: Eligibility dependent on plan. Available on selected plans purchased directly from EE. For full details see Device Care Extras terms at ee.co.uk/terms.  

Extended Warranty: The warranty is only available to new and upgrading customers taking a Pay Monthly Phone, Tablet, Laptop or Watch Plan, purchased directly from EE. You must remain on an eligible Pay Monthly Plan. Your account must be up to date. Your Extended Warranty only covers the original device supplied to you by EE. If your device suffers from electrical or mechanical breakdown through normal use during the warranty period, we will repair it for free. For full details and exclusions see Device Care Extras terms at ee.co.uk/terms. 

WiFi Calling: EE pay monthly customers with compatible phone only (check compatibility at ee.co.uk/wificallingphones). Wi-Fi with broadband internet connection required. EE accepts no responsibility for the quality, availability or coverage of Wi-Fi networks and calls made or received over them. All calls or texts charged as per your EE price plan, see ee.co.uk/priceguides. Wi-Fi Calling is only supported by the EE version of Android and Windows devices, which can only be bought directly from us in one of our stores, online at ee.co.uk, or through our telesales team. Android and Windows devices bought from other retailers will not be able to support Wi-Fi Calling.

Data gifting: Account holder only can gift between pay monthly plans on the same account in increments of 500MB. Unlimited data plans can gift up to 100GB. Data usage on an unlimited data plan will be deducted from giftable allowance.  No gifting to/from Smart Watches, 4G Home, 5G Home or 30-day 4G WiFi or 5G WiFi plans. Data not used in a month does not roll over, allowances are set back to zero at the start of each month.  If you are outside your price plans standard countries when your monthly allowances refresh on your bill date the main account holder will not be able to gift data until you return to the UK/EU.  Data can only be used in accordance with the plan terms applicable to the receiving line.   

Exclusive EE offers for BT Broadband customers: Existing BT Broadband customers joining EE on a Pay Monthly SIM plan are entitled to a 30% discount on the monthly plan price and double data.  Double data applied to core data allowance.  This offer applies to the first line on the EE account only.  You can only have one double data offer per line. Consumer Plans only.  Not compatible with any other offer, unless we tell you otherwise. Both accounts must be registered at the same address. One eligible EE account per BT account. If either the EE or BT account has an outstanding overdue balance, the discount and double data will be removed. If you are no longer an eligible EE or BT customer, the discount and double data will be removed. For further information around data processing, please see our EE Privacy Policy or BT Privacy Policy

Full terms and conditions >