Help when you need it, without the hold music
Aimee makes it simple to check your latest bill, explore upgrade options or look for roaming charges.
How Aimee can help
Check your network connection
Aimee can check for network problems and guide you to fix them.
Track your order
Check the status of your order and find out when your device will be delivered.
Help plan your trip
Check roaming costs and set a Spend Cap to stop unexpected charges.
View your plan details
See what’s included in your plan and explore the best upgrade deals.
Let's Chat
Just type your question like you would if you were talking to a person.
“I want to check my latest bill”
“Can I upgrade my phone?”
“I need help with my network connection”
If you need a bit more help, Aimee will help you contact one of our expert EE Guides who’ll support you from there.
MANAGE EE ONE ON THE EE APP
View bills, make payments and manage your account.
Gift data between your family’s phones and plans.
Take control of your home with WiFi Controls.
Get help with EE One from our digital assistant Aimee.
Access exclusive rewards, competitions and more.