What's the difference between Roam Further and Roam Abroad?
From 7 July 2021, our roaming pass will be called Roam Abroad instead of Roam Further. The benefits of Roam Abroad and the Roam Further pass are the same.
If you're already using Roam Further as an Inclusive Extra or add-on on 7 July 2021:
You can continue to use Roam Further until you reach the end of your contract or upgrade. If you swap it for another Inclusive Extra or cancel it in that time, you'll still have the option to add it back on to your account.
How does the Roam Further Pass work?
The pass allows you to use your standard minutes, text and data plan allowances in five additional countries abroad just as you would in the UK and EU.
The destinations included in the Roam Further Pass are:
- USA
- Canada
- Mexico
- Australia
- New Zealand
Need to know
If your plan comes with more than 50GB of data per month, a fair use policy of 50GB will apply when roaming abroad.
How do I get the Roam Further Pass?
To add the Roam Further Pass to your plan as a chargeable standalone add-on:
- text ROAMING PASS to 150
Or select the pass as your Inclusive Extra if you have a Smart or Full works plan.
- log in to EE or use the EE app
- go to Menu > Plans, Smart Benefits & add-ons
- select Smart Benefits and follow the steps to select the pass
How much does the Roam Further Pass cost?
£25 per month. This cost will be added to your monthly mobile bill and will appear as a separate line in the add-ons section of your bill. If you add this service in the middle of your monthly billing period then the cost in the first month will be prorated.
Do you have a Smart or Full Works plan?
If you're on one of our Smart or Full Works plans, you'll be able to select this pass as an Inclusive Extra in your plan free of charge.
What happens if I select the Roam Further Pass as an Inclusive Extra?
If you select the pass as an Inclusive Extra but are currently paying for the pass, the chargeable version will be removed and replaced with the Inclusive Extra version.
Need to know
If you change from the chargeable version to the Inclusive Extra version in the middle of your billing month, we'll credit your next bill with any remaining days on your chargeable version.
What if I run out of data while roaming in a Roam Further country?
You'll be able to purchase a data add-on. When you switch your device on abroad, we'll send you a text message with full details on how to purchase a data add-on.
Do I need to sign a contract for the Roam Further Pass?
The Roam Further Pass is a 30-day rolling add-on so once added it will stay on your account, with the cost added to your monthly mobile bill, until you remove it.
This means you have the flexibility to add the Roam Further Pass to your account for one month, remove it the following month and then re-add the month after.
Do you have a Smart or Full Works plan?
If you've selected the pass as an Inclusive Extra in your Smart or Full Works plan, there are no additional charges or contracts to sign.
How do I remove my Roam Further Pass?
If you have the pass as a chargeable standalone add-on:
- text STOP ROAMING PASS to 150
If you cancel during the middle of your monthly billing period then the cost in the final month will be prorated and you'll only be billed for the days you had the pass.
Alternatively, if you have the pass as an Inclusive Extra:
- log in to EE or use the EE app
- go to Menu > Plans, Smart Benefits & add-ons
- select Smart Benefits and follow the steps to remove or choose the pass