Switch broadband to EE
SWITCHING TO EE IS EASY WITH ONE TOUCH SWITCH
One Touch Switch makes it easier than ever to join EE Broadband, the UK’s fastest growing broadband provider.
See broadband deals

Get up to £300 back

If you leave your existing provider early, we’ll give you up to £300 towards any leaving charges. After ordering, we need the final bill from your old provider with the itemised leaving fees. We then credit you up to £300 in your next EE bill.

How to switch to EE Broadband

Start One Touch Switch
Step 1
Match account
Step 2
Switch to EE
Step 3
Get online
Step 4
We take care of it all
One Touch Switch makes switching to EE Broadband easy. It means you no longer need to call your old provider when you’re moving to EE. We can do it all for you.
Start by choosing one of our broadband deals.
We match your account
During your order, you'll need to enter the name of your current provider and your broadband account details. You'll find them on your current broadband bills. We can then match your account and let your provider know you'd like to switch to us.
Switching to EE
Your old provider will contact you about any outstanding payments or services you have with them. Remember, we pay up to £300 towards any leaving costs.
Nothing will happen to your broadband until you've completed your order with us.
Get online with EE Broadband
When you've submitted your order, you can choose your EE broadband installation date.
You don't need to do anything else, apart from put your feet up. We'll handle the switch and your existing service will still be available until the day ours goes live.

Power up your home with WiFi 7

Switch to EE Broadband and get a cutting-edge WiFi 7 Smart Hub router. WiFi 7 is the latest generation of WiFi technology — the most powerful ever created.

Whether you’re gaming online, watching a movie on the sofa, or catching up with friends on a video call, with our WiFi 7 hubs you’ll have a connection that can keep up.

Learn more about WiFi 7 Smart Hubs

EE Full Fibre plans

EE Full Fibre broadband comes in a range of speeds from 36Mbps up to 1.6Gbps.
After choosing a speed, you choose a plan. We have different plans to suit every type of home.

Our basic plan

Core plan
Perfect if you just want full fibre speeds and already have security for your online devices. Get reliable broadband and amazing service as standard with access to our UK call centres and high street stores.

Our best plan for families

Standard plan
Our Standard plan includes Norton Cyber Security to protect you and your family from online threats, scams and device risks. It also includes WiFi Controls so you can manage your kids’ devices.

Our best plan for large homes

Premium plan
Extend your WiFi range and go wall-to-wall with a WiFi Extender. Get a seamless network, from the living room to the loft, giving you a stronger WiFi signal in hard-to-reach places.

Our ultimate broadband experience

Ultimate plan
It includes everything you get in the other plans, plus our cutting-edge Smart Hub 7 router and an EE Guide Home Visit to get you started.Perfect for those who demand the best from their broadband.
See broadband deals
Big names on EE TV
We’ve got Netflix, NOW for all the Sky channels, Discovery +, Apple TV and all your live free-to-channels, sport and streaming.

All with the flexibility to change your package every month, depending on what you like to watch.
Learn about EE TV
Switch your devices
Can't bear the thought of reconnecting all your devices to a new network?

Use WiFi Controls in the EE app to revert to your old network name and password. That means all your devices remain connected and you can get on with more important things.
Learn about WiFi Controls

Switch to EE Broadband

Switching made easy
We’ll contact your current provider and cancel your contract. If you get any leaving fees, we will cover the cost up to £300.
Learn about switching

EE One

Unlock EE One
When you have EE Broadband and Mobile, you unlock exclusive benefits with EE One.
Explore EE One

Speed Guarantee

Guarantee your speed
We’re so confident in our broadband, we guarantee the speed to your hub. Check your speed whenever you like, using the EE app.
Download the EE app

WiFi Extenders

Extend your WiFi range
WiFi extenders give you a seamless network, from the living room to the loft. Get a stronger signal, even in hard-to-reach places.
Explore WiFi extenders

WiFi Optimiser

Unrivalled gaming
Prioritise online traffic to the apps and games you’re using, so whenever you’re gaming, you get the best from your connection.
Explore WiFi Optimiser

Frequently asked questions

If we’re late when activating your broadband and/or landline service, or if we miss your engineer appointment, you’ll automatically get compensation. You’ll also be due compensation if you experience a total loss of service which isn’t fixed within a reasonable timeframe. Compensation will be added as a credit to your account within 30 days. For more details, see automatic compensation.

Smart Hub 7 Pro and WiFi Extender 7 Pro:
If you've set up your Smart Hub 7 Pro and your WiFi Extender 7 Pro device in your home and you don't get a minimum of 100Mbps WiFi speeds in every room, we'll run some diagnostic tests and you may be eligible for 2 more devices and an engineer visit.  If you still don't get a minimum of 100 Mbps WiFi speeds in every room, then you can claim back a £100 one-off bill credit. See ee.co.uk/terms for full terms and conditions. Excludes external rooms, buildings or structures.

 

Broadband:
Subject to 24 month contract, credit check and availability. Average speeds are estimated based on the download line speed to the hub available to at least 50% of customers at peak time (8-10pm). Your actual speed will be dependent on factors that include your location and phone line (in non-full fibre areas), wifi connection and time of day. EE retains ownership of the hub. No call service included - you will have no dial tone and will not be able to make or receive calls, including calls to emergency services. Additional installation charges may apply. See ee.co.uk/terms.

 

Data Boost Discount:
Available to selected new and existing EE customers on a pay monthly handset plan or selected SIM only phone plans who also have an existing eligible BT Broadband Plan. Both accounts to be registered to the same account holder at the same address to benefit from a double data boost on their registered EE Plan. Double data applicable to all numbers registered on the EE account. Double data applied to core data allowance only. One eligible EE account per BT account. Consumer plans only. You can only have one double data offer per EE mobile account. If either the EE or BT account has an outstanding overdue balance, the double data will be removed. If you are no longer an eligible EE or BT customer, double data will be removed. No cash alternative. May take up to 24 hours to activate. For further information around data processing, please see our EE Privacy Policy or BT Privacy Policy.

 

Full Fibre Broadband:
Only available without landline for customers living in premises enabled for full fibre from EE. Next-day activation available where an existing full fibre service is not in place. Orders must be placed before 1:30pm.

 

4GEE/5GEE Home Router:
Indoor use only. Compatible laptop/tablet and 4G/5G coverage required, see ee.co.uk/why-ee/mobile-coverage. Available on 18 month minimum term or 30 day contract. Subject to credit check. Plans are for mobile internet in a fixed location. Supports up to 64 compatible devices. Signal range up to 30m. The more devices you have connected to your 4G/5G EE Home Router at the same time, the slower your internet connection will be. Access to our fastest available speeds. 4G/5G speeds depend on the location of your router (we recommend you place your router on or near a window sill), the number of users and plan. Equipment may be different from that shown. Further terms apply, see ee.co.uk/terms.

 

4GEE/5GEE Home Router Fair Usage Policy:
Unlimited Plans are for personal, non-commercial use only. We will consider usage above 1000GB/month to be non-personal use and have the right to apply traffic management controls to deprioritise your mobile traffic during busy periods or to move you to a business plan.

 

WiFi Optimiser:
Available to customers on an eligible EE Broadband plans. Prioritises online traffic in the home by category, Work Mode, Game Mode and Stream Mode. Stream Mode only available on Smart Hub Plus. Gives equal priority to all available apps or games in the selected mode. EE ID required. Will not work if you are connected to the 4G network using Connectivity Backup. Not all games/apps are supported. For personal and non-commercial use. See ee.co.uk/terms.

 

Ping optimiser:
Average 83% ping reduction with 10 devices connected to the WiFi network and 67 Mbps input speed.

 

Connectivity Backup:
Your Smart Hub connects to the Connectivity Backup device so if your broadband connection ever goes down, you will stay connected using the EE 4G mobile network. 4G speeds vary by location, coverage and demand. For use in a fixed location only. 24 month minimum term. 4G coverage required. Your speed guarantee does not apply when you are using a Connectivity Backup device. See ee.co.uk/terms for full terms and conditions.

 

WiFi Extender:
WiFi Extenderi devices pair with your Smart Hub to create a seamless connection that reaches every corner of your house. We will send you one WiFi Extender device to start with and if you still have WiFi not spots you can order up to 2 more. If we still cannot solve any WiFi not spots, then you can claim back a £100 on-off bill credit. See ee.co.uk/terms for full terms and conditions.

 

Software Support for EE broadband devices: For further information on software support and how to report software vulnerabilities, please refer to ee.co.uk/help/terms-and-conditions/general

 

With Digital Home Phone:
See terms for calling add-ons.

 

Without Digital Home Phone:
No Digital Home Phone calls service included. You will have no dial tone and will not be able to make or receive calls, including calls to emergency services.

 

Digital Home Phones:
All Digital Home Phone packages are monthly rolling contracts. See our price guide for details of all our standard call prices ee.co.uk/homepricing
This option is not suitable if you have specialist equipment such as telecare linked to your current landline. Please call us on 0800 800 150 and we'll help to order the right service for you.

 

    Pay Per Call

  • Pay as you go minutes, minutes to UK Landlines, UK Mobiles and 0845 and 0870 numbers excluding Channel Islands.  
  • Call Barring and premium voicemail not available. 

   Call Packs:

 

    Limited

  • Limited inclusive minutes to UK Landlines, UK Mobiles and 0845 and 0870 numbers excluding Channel Islands.
  • Premium voicemail not available.

    Unlimited


  • Unlimited minutes to UK Landlines, UK Mobiles and 0845 and 0870 numbers excluding Channel Islands.

    Unlimited + International

  • Unlimited minutes to UK Landlines, UK Mobiles and 0845 and 0870 numbers excluding Channel Islands.
  • 600 inclusive minutes to 37 international countries.