BUSINESS FIRST

Great benefits for small businesses with
10 or more mobile connections

Get more from an EE business account

We like to reward and look after our valued customers wherever possible – that’s why we give EE business account customers with 10 or more eligible mobile connections some exclusive extra benefits. It’s all part of a level of service we call ‘Business First’. As well as a dedicated Account Manager, you can enjoy perks such as free device delivery and access to our online Bill Analyser.

To find out more or join EE, call 0800 956 6100


Dedicated Account Manager

All Business First customers get a free, dedicated Account Manager, who’s on hand to provide help and support when you need it. All Account Managers are based in the UK, and they’re available on the phone between 9am and 6pm, Monday to Friday.

Your Account Manager Service kicks in as soon as you place your order. You’ll get a welcome call within 7 days. After that, your Account Manager will be in regular contact with you throughout the duration of your contract. Plus, you’ll receive a proactive contract renewal discussion.

Free Delivery

All devices will be sent free of charge to Business First customers (unfortunately, this excludes any 30-day contracts).

Fast Phone Replacement 

We’ll keep you constantly connected with free next-day replacement for faulty devices. Just contact your Account Manager they’ll sort out the rest.

 

Bill Analyser

Keep track of business costs with free online bill analysis. To get started, ask your Account Manager about registering for Bill Analyser.

The legal bit

 

 

  1. Any SIM Cards on Pay As You Use, 30 Day SIM Only, Consumer, Fixed and Fibre Broadband Plans do not count towards your qualifying SIM Cards for Business First but do benefit from the level of support your business qualifies for.
  2. If your number of SIM Cards drops below the qualifying number we’ll normally let you stay at the higher tier of support but we do retain the right to move your level of support to the relevant lower tier.
  3. If your account is overdue on payment then we reserve the right to suspend this Additional Service in whole or in part.
  4. Free Delivery and Fast Phone Replacement are subject to terms and conditions
  5.   4G IN MORE PLACES THAN ANY OTHER UK NETWORK: Based on results from the RootMetrics® UK RootScore® Report: H1 (Jan – Jun) 2018. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types, conducting over 25K randomly sampled test cycles. EE tests carried out using 4GEE Max tariff with uncapped speeds. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ROOTMETRICS.CO.UK for more details
  6. Mobile only. 4G speeds depend on location, number of users and plan. 4G only available on EE plans. Check your coverage at ee.co.uk/coverage. Compatible device required. 
  7. WiFi Calling: EE pay monthly customers with compatible phone only (check compatibility at www.ee.co.uk/wificallingphones). WiFi connection required. EE accepts no responsibility for the quality, availability or coverage of WiFi networks and calls made or received over them. All calls or texts charged as per your EE price plan, see ee.co.uk/priceguides
  8. Free EU Roaming: Customers on eligible plans will be able to use their minutes, texts and data at no extra cost when roaming in the EU/EEA. Speed and service will vary depending on the service available in the country you visit. You must be normally resident in the UK. Data fair usage policy may apply, see our PAYM plan terms and PAYG plan terms, ee.co.uk/terms for full details.  

 

Why EE

4G in more places than any other UK network

We're making sure that we provide the biggest 4G coverage for you.

Call and text with WiFi

No signal? No problem! With WiFi Calling you can keep talking and texting even if you don’t have mobile signal.

Investing in our network

We're spending £1.5 million a day to keep improving our network's speed, reliability and call quality.

And ready for the future

We're always one step ahead. We were the first to introduce 4G to the UK, double speed 4GEE and now 4G+.

Help & Support

New to EE? Use our getting started guides

Follow our step-by-step guides to getting you up and running with EE.

Contact us

Call 150 from your EE phone
or 0800 956 6100

Manage your account with the My EE app

Keep track of your usage, manage add-ons or pay your bill on the move.

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