Data rollover

     
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What is Data Rollover?

What is Data Rollover?

Data Rollover is a great benefit on EE pay as you go and Flex plans. If you haven’t used all the data in your monthly Flex plan or 30-day pay as you go pack, we’ll add it to the next one you buy so you get another chance to use it. If your next pack/ plan doesn’t start straight away, we’ll still add the leftover data as long as you start it within seven days.

All our Flex plans include Data Rollover. 

Which pay as you go packs include Data Rollover?

Which pay as you go packs include Data Rollover?

 

Pack name Duration Allowance
£10 Data Pack 30 days 2GB, unlimited texts, 100 minutes
£15 Data Pack 30 days  5GB, unlimited texts, 500 minutes
£5 Everything Pack 30 days  150MB, 25 texts, 50 minutes
£10 Everything Pack 30 days 1GB, unlimited texts, 250 minutes 
£15 Everything Pack 30 days 2GB, unlimited texts, 1000 minutes
£20 Everything Pack 30 days 4GB, unlimited texts, 1500 minutes
£25 Everything Pack 30 days 8GB, unlimited texts, 2000 minutes
£30 Everything Pack 30 days 16GB, unlimited texts, 3000 minutes 
£10 International Pack 30 days 500MB, 150 texts, 150 minutes 
£15 International Pack 30 days  3GB, 500 texts, 250 minutes 

How do I get Data Rollover?

How do I get Data Rollover?

Anytime you buy a new eligible pack (or even if you’re already using one), or renew your Flex plan, any remaining data will roll over to your next pack or plan, if you pay for the new pack or plan within seven days. 

How can I keep track of my Data Rollover?

How can I keep track of my Data Rollover?

Each time you buy another pack or renew your Flex plan, we’ll send you a text to let you know it’s started, and whether any leftover data has been rolled over from your last pack or plan. To see exactly how much you have left, as well as your other allowances:

  1.  

    log in to My EE (or download the My EE app from your device’s app store)

     

  2.  

    text AL to 150

     

  3.  

    text ROLLOVER to 150

     

What data can roll over?

What data can roll over?

Whatever’s left over from your main data allowance on your last pack or Flex plan rolls over to your new one. So if you buy a £10 Data Pack with 2GB and use 1.5GB, 500MB will roll over to your next pack.

We’ll continue to add your Free Boosts on top of any rolled over data and your standard pack or plan allowance, so you get even more data to use each month.

What if I don’t top up in time to renew my pack – will my data still roll over?

What if I don’t top up in time to renew my pack – will my data still roll over?

No. You’ll need to renew your pack or plan within seven days of its expiry date to get your Data Rollover.

If I change pack, will I get my Data Rollover?

If I change pack, will I get my Data Rollover?

You'll only get your Data Rollover if you remain on an eligible pack. If you move onto an ineligible pack you won’t be able to keep your Data Rollover.

All our Flex plans are eligible for Data Rollover.

The legal bit

The legal bit

Data Rollover: If you have not used all of the data allowance in your Pack when the Pack ends the unused data will be added to the next Pack that you buy. You cannot roll over data from add-ons or Free Boosts.  Applies to 30 day PAYG Packs with a data allowance of 100MB or more only.  You must buy a new qualifying Pack within ** 7 days of the expiry of the original Pack with unused data to qualify for Data Rollover. Rollover data lasts for the duration of the Pack Validity Period (i.e. 30 days) so will not roll over a second time if you do not use it up.  Your data allowance will be applied in the following order for each Pack: (1) Rollover data, (2) core pack allowance (3) Free Boosts.

If you haven’t used all the data allowance in your Flex Plan when it ends the unused data will be added to the next Flex Plan you buy. You cannot roll over data from add-ons or Free Boosts. You must buy a new Flex Plan within seven days to qualify for Data Rollover. Rollover data lasts for the duration of your Flex plan (30 days) so will not roll over a second time if you don’t use it up. Subject to availability. Other terms apply.

 
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Last updated: 16/8/2018
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Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

Pay as you go and Flex plan add-ons explained