Your signal or reception can be affected by various issues, including the following:
Use Wifi Calling to make calls or send texts whenever you're connected to WiFi - even if there's no phone signal.
Use our mobile coverage and network status checker to help you if your phone has no signal.
With network status checker, you can:
see if there’s a known problem in your area
report a problem
You can also try turning your phone off and on again to see if that helps you connect to the network, or get in touch by calling us from another phone.
You can use:
Our network status checker includes My Places – an innovative feature that lets you receive network updates for your most important locations.
Choose the five places most important to you (like your local area or the home of someone you love), save the postcodes, and we’ll automatically email or text you about any planned maintenance or known problems in those areas.