How do I get the BT Sport app?

     
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You can add the BT Sport app as a chargeable standalone add-on to your existing pay monthly or SIM only plan or as a Swappable benefit if you have a Smart plan.

What's included with the BT Sport app?

What's included with the BT Sport app?

You'll get a subscription to the BT Sport app where you can watch live sporting action, including the UEFA Champions League and more, on your phone or connected tablet.

> Find out more about what channels are available on BT Sport

How do I get the BT Sport app?

How do I get the BT Sport app?

To add the BT Sport app to your plan as a chargeable standalone add-on:

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Swappables & add-ons

  3.  

    select Add-ons and follow the steps to add the pass to your plan

  4.  

    or text SPORT to 150

Or select the app as your Swappable benefit if you have an eligible Smart plan.

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Swappables & add-ons

  3.  

    select Swappables and follow the steps to select the pass

How much does the BT Sport app cost?

How much does the BT Sport app cost?

£10 per month for mobile, or connected tablet, access only. Alternatively for £15 per month you can watch BT Sport on multiple devices and on the large screen.

The cost of either version of the add-on will then be added to your monthly mobile bill and will appear as a separate line in the add-ons section of your bill.

Please note: if you add the app in the middle of your monthly billing period, we'll only charge you for the remaining days in your billing month for the first month.

Do you have a Smart plan?

If you're on one of our Smart plans, you'll be able to select the BT Sport mobile, or connected tablet, only version as a Swappable benefit to include in your plan free of charge.

If you have BT Sport as your Swappable benefit, you can pay £5 per month extra to watch on multiple devices and on the large screen.

> Find out more about Swappables

What happens if I select the BT Sport app as a Swappable benefit?

What happens if I select the BT Sport app as a Swappable benefit?

If you select the app as a Swappable benefit but are currently paying for the app, the chargeable version will be removed and replaced with the Swappable benefit version.

Good to know:

If you change from the chargeable version to the Swappable benefit version in the middle of your billing month, we'll credit your next bill with any remaining days on your chargeable version.

How do I set up the BT Sport app?

How do I set up the BT Sport app?

You'll need a BT ID username and password to log into the BT Sport app. 

> Find out more about how to set up the BT Sport app

Can I watch the BT Sport app on a big screen?

Can I watch the BT Sport app on a big screen?

Yes, if you have the BT Sport add-on that includes access on multiple devices and the large screen, you can watch BT Sport on your Xbox, Apple TV or Samsung Smart TV. Or you can cast from your device to your TV using Apple TV or Google Chromecast.

Do I need to sign a contract for the BT Sport app?

Do I need to sign a contract for the BT Sport app?

The BT Sport app is a 30-day rolling add-on so once added it will stay on your account, with the cost added to your monthly mobile bill, until you remove it.

This means you have the flexibility to add the BT Sport app to your account for one month, remove it the following month and then re-add the month after.

Do you have a Smart plan?

If you've selected the app as a Swappable benefit in your Smart plan, there are no additional charges and no contracts to sign.

Where can I use the BT Sport app?

Where can I use the BT Sport app?

You can use the BT Sport app to get the latest news and sports when travelling to any of the 28 EU member states. If you're on a free trial you'll get the data on us so it won’t come out of your plan's data allowance.

Outside of EU member states, you can use the app to get the latest news but it's currently not possible to watch any video content on the BT Sport app.

How do I remove the BT Sport app?

How do I remove the BT Sport app?

If you have the app as a chargeable standalone add-on:

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Swappables & add-ons

  3.  

    select Add-ons and follow the steps to remove the app

  4.  

    or text STOP SPORT to 150

Please note: if you cancel during the middle of your monthly billing period then we'll only charge you for the days you had the app for the final month.

Alternatively, if you have the pass as a Swappable benefit:

  1.  

    log in to My EE or use the My EE app

  2.  

    go to Menu > Plans, Swappables & add-ons

  3.  

    select Swappables and follow the steps to remove or swap the pass

The legal bit

The legal bit

 
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Last updated: 1/5/2019
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How do I set up my free BT Sport subscription?