Perform a master reset

Find out how to perform a master reset on your device, just follow these simple steps.

  1. From the home screen, tap Apps.
  2. Tap Settings.
  3. Scroll to and tap Backup & reset.
  4. Scroll to and tap Factory data reset.
  5. Tap Reset phone.
  6. Tap Erase everything

The device will be restored to factory defaults.

Last updated: 4/1/2019
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