Account and Profile Help

Register for an EE ID

Verified ID

Register for an EE ID

Verified ID

Creating a strong password

Find my account number

Move to EE from legacy brands

Authentication for your EE account (Two-Factor Authentication)

Passkeys for EE ID

EE door-to-door sales

Edit my personal details and contact information

Forgotten username or password

Your EE account security

Linking your products

Add another phone to my account

What happens at the end of your plan

When does my contract finish

How do we contact you?

What numbers will EE partners call from?

Change my home broadband account holder name

Change my account in the case of a life event

Notifying us of a bereavement

EE account is locked

Problems logging in to EE

Forgotten username or password

Thinking of leaving EE?

Cancel my contract with EE

Cancel my broadband, landline or TV plan

Early termination charges explained

End of contract notification and out of contract discount