If you're a pay monthly customer, to find out when your plan ends:
What happens at the end of my plan?
In this article
You'll have several options at the end of your plan – also known as your commitment period – including moving to a SIM Only plan, upgrading or cancelling your contract.
How do I find out when my plan ends?
How do I find out when my plan ends?
What happens at the end of my commitment period?
What happens at the end of my commitment period?
If you want to cancel your plan at the end of your 24-month commitment period, you’ll need to give us a minimum of 30 days notice. You can do this from up to 45 days before the end of your 24-month commitment period.
If you want to cancel your contract and switch providers at the end of your plan, you'll need to request a PAC from us to give to your new provider.
If you do nothing you’ll move on to a 30-day rolling plan and pay the same as you’re paying now.
Alternatively, you can upgrade or move onto a SIM Only plan. To do this:
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