How do I find out when my plan ends?
If you're a pay monthly customer, to find out when your plan ends:
- log in to EE and go to Menu > Plan & add-ons
- or call 150 from your EE phone
What happens at the end of my commitment period?
If you want to cancel your plan at the end of your 24-month commitment period, you’ll need to give us a minimum of 30 days notice. You can do this from up to 45 days before the end of your 24-month commitment period.
If you want to cancel your contract and switch providers at the end of your plan, you'll need to request a PAC from us to give to your new provider.
If you do nothing you’ll move on to a 30-day rolling plan and pay the same as you’re paying now.
Alternatively, you can upgrade or move onto a SIM Only plan. To do this:
- log in to EE and go to Menu > Upgrades to see your options
- or call 150 from your EE phone