Move to EE: Get a PAC from your old provider
If you’re joining EE and want to keep your number, ask your old phone company for your PAC.
Find out more on how to move your number to EE.
Get your PAC from EE
Need to know
Your PAC is good for 30 days. If you don’t use it within that time, your EE account will stay open, and you’ll continue to be charged.
You can get your PAC for free. Here’s how:
- Go to the Leave EE page.
- Log in with your EE ID username, and password.
- choose the option to change mobile provider.
Or you can:
- request via EE online (you will need to enter a one-time PIN we will send you)
- text PAC to 65075
- contact us by phone
If you have more than one number on your account, you’ll need to contact us to get your PAC.
Once you ask for your PAC, we will send you a text with your code. The message will also tell you if you need to pay anything for ending your contract early.