You don’t need an EE product to create an EE ID. It’s a great way to gain access to our best deals and other special offers. All you need to get started is an email address. To set up an EE ID, head to our log in page and follow the Create account link.
Problems logging in to EE
In this article
If you don’t have an EE ID, you’ll need to create one
Creating an EE ID
I'm not yet registered for a EE account. How do I register?
Problems logging in to an existing account
EE is asking me for a passcode when I log in
EE is asking me for a passcode when I log in
If you're asked for a passcode when you sign in, it means that there may be something unusual about your login attempt. This may be because:
- you’re signing in from a different device
- you're signing in from a foreign country
- there has been an unusual number of login attempts on your account
It’s an extra security step to keep your account secure. To access your account, copy and paste the passcode that we'll send to your EE ID email address or mobile number. If you can’t find the email straight away, check your spam folders.
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