How do I avoid international roaming charges?

  • Go to section

Here's a useful checklist before you go abroad.

Things to do before travelling

Things to do before travelling

  1. check if your device is set up to work abroad by texting ROAMING for free to 150

  2. within the EU you can use your allowances as you would at home, with no extra charge

  3. to make sure your phone connects automatically to 4G when you're in the EU, check your device is set to automatic network selection within your device settings. For help with this select your phone on our Phones and Devices Help pages and select Connectivity > Selecting Network

  4. you’ll be charged a standard rate to use your phone outside of the EU. To access data, turn on data roaming in your device settings

Give us a call
Give us a call
Call now
Free to pay monthly
25p per call on pay as you go
Mon to Fri
Sat to Sun
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Find a store
Find a store
Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Need more help
Last updated: 4/9/2018
Nikki posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
  • Select a reason
  • The article didn't answer my question
  • The article is too long
  • The article is missing important information
  • The article doesn't make any sense
  • Other
Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

Do I need to activate my phone to use it abroad?
How do I use mobile data on my device when I'm abroad?