Malware and viruses explained

     
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Malware, spyware and viruses aren’t restricted to computers - you can get them on your phone or laptop too. 

How to avoid getting malware, viruses and spyware

How to avoid getting malware, viruses and spyware

  1.  

    install a firewall - a firewall is a piece of software that acts as a safety barrier between your device and the internet. It can protect your computer from viruses and attacks by people trying to access your personal stuff

  2.  

    install an anti-virus program - Anti-virus software works hand-in-hand with your firewall. It checks anything that's been allowed through the firewall, to make sure it's safe and doesn't contain viruses

Other things you can do to keep your device safe
  1. always install the latest software updates

  2. back up all your important information from your computer - put it on a CD, portable hard drive or online in the cloud

  3. don't open files or photos attached to emails unless you’re very sure where they’ve come from 

Rammit malware

Rammit malware

Malware is malicious software that's used to harm your computer, steal personal information, or gain access to private computer systems.

It can include viruses, spyware and adware, and can appear in many forms including code, scripts, and active content. 

Ramnit malware is a virus that affects Microsoft Windows. 

How to remove Ramnit malware

If you've already got Norton Security Premium  on your device, the good news is that Ramnit is unlikely to have infected it. But for peace of mind, you can run a full scan.

If for any reason the virus can't be removed, you can run a Norton scan.

How to run a Norton scan
  1.  

    contact Norton Support, to discuss your options  

  2.  

    try using the W32. Ramnit Removal Tool

  3.  

    try using the Norton Power Eraser

Make the most of digital living

Make the most of digital living

From tips on keeping your children safe online, to resources that showcase the benefits of the internet, you can find all the tools you need to make the most of digital living.

 
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Last updated: 16/1/2018
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