> You can find out more about how to protect your phone by popping into your local EE store
Malware and viruses explained
- Go to section
Malware, spyware and viruses aren’t restricted to computers - you can get them on your phone or laptop too.
How to avoid getting malware, viruses and spyware
How to avoid getting malware, viruses and spyware
Other things you can do to keep your device safe
Rammit malware
Rammit malware
Malware is malicious software that's used to harm your computer, steal personal information, or gain access to private computer systems.
It can include viruses, spyware and adware, and can appear in many forms including code, scripts, and active content.
Ramnit malware is a virus that affects Microsoft Windows.
How to remove Ramnit malware
If you've already got Norton Security Premium on your device, the good news is that Ramnit is unlikely to have infected it. But for peace of mind, you can run a full scan.
If for any reason the virus can't be removed, you can run a Norton scan.
How to run a Norton scan
Make the most of digital living
Make the most of digital living
From tips on keeping your children safe online, to resources that showcase the benefits of the internet, you can find all the tools you need to make the most of digital living.
Give us a call
Give us a call
Free to pay monthly
25p per call on pay as you go
25p per call on pay as you go
Open
Closed
Mon to Fri
Sat to Sun
Sat to Sun
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Find a store
Find a store
Something went wrong. Please try again later
We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Need more help
Last updated: 16/1/2018
Nikki posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
Thank you.
Glad to hear it.
Thank you.
Glad to hear it.
How to avoid fraud and phishing