Safety and security

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Lost, stolen and damaged

What should I do if my phone is lost or stolen?

I’ve found my phone after reporting it lost or stolen

I've found a lost phone

How do I unblock my phone with a PUK code?

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Content Lock

How do I turn on parental controls / content lock on my device?

How to block unwanted calls and texts?

Set Up Safe: manage a child's pay monthly phone

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Accessibility

What accessibility support does EE provide for disabled people?

How can phones support the deaf and hard of hearing?

How can phones support those with limited dexterity or poor grip?

How can phones support the blind or visually impaired?

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Online security best practice

How to avoid and prevent scams including phishing, vishing and smishing

How do I protect myself from malware, spyware and viruses?

Online security hints and tips

How to avoid and prevent spam

How to block unwanted calls and texts

How to report abuse and phishing

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Protecting your information

How can I request my personal data?

Security advice for your phone

Norton Security explained

Complaints code of practice

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