Call Diversion on Digital Home Phone

This article is to help you set up and manage Call Diversion on your EE Digital Home Phone.

Call Diversion lets you divert your incoming calls to almost any phone, including your mobile. You can also divert calls while your phone line is busy.

Set up Call Diversion on a Digital Home Phone handset

Follow these steps to setup Call Diversion:

  1. from the Voice menu, select Calling Features
  2. select Call Diversion
  3. select Set up
  4. enter the whole number you want to divert calls to
  5. select Set up

If you use Call Diversion with either of these services, Call Diversion will take priority over handling the incoming call.

Using Call Diversion and Call Barring together

If you've got Call Barring and want to use it with Call Diversion, you must switch Call Diversion on first.

Call Diversion with Voicemail

When you have both Call Diversion and Voicemail and choose to activate Call Diversion, you won't hear the usual interrupted dial tone indicating the diversion is active. You'll only hear a change in dial tone when there is a new message on Voicemail.

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