Digital Home Phone calling services

This article covers helpful information on Caller Display, 3 Way Calling and avoiding nuisance calls on your Digital Home Phone.

Caller Display

With Digital Home Phone, our free caller display should show you the number that’s calling.

If you've added the caller to your phone address book, you should also see their name.

3 Way Calling

3 Way Calling is a feature that can be used when 3 callers need to join a conversation. By conference calling, all 3 people can contribute and there's no need to make multiple calls. It is only available if you have been upgraded to Digital Home Phone, this is included in your plan.

The cost of 3‑Way Calling

You’ll pay for the additional caller unless it’s included in your call‑minutes package. This feature may be included in some plans, or you can pay per use. You can check costs on the EE Home phone call packages and costs page. 

How to use 3 Way Calling

Using a Digital Home Phone handset:

  1. During a call, select Options.
  2. Choose 3 Way Call.
  3. Enter the number of the person you want to add.
  4. Hang up to end the call.

From your Contacts or Call list:

  1. Select Options.
  2. Choose the list you want.
  3. Scroll to the number and select Call.
  4. Hang up to end the call.

Using a different handset

  1. Call the first person.
  2. Press the Recall button.
  3. Wait for the dial tone.
  4. Dial the second number.
  5. When they answer, press Recall again.
  6. Press 3 when you hear the dial tone.
  7. Hang up to end the call.

 

Extra call‑handling options

Talk to each caller separately:

Press 2 when the second call is answered.

Switch between callers:

  1. Press Recall.
  2. Wait for the dial tone.
  3. Press 2.
  4. Hang up to end the call.

End the first call only:

  1. Press Recall.
  2. Wait for the dial tone.
  3. Press 5.

End the second call only:

  1. Press Recall.
  2. Wait for the dial tone.
  3. Press 7.

Avoiding nuisance calls

Withhold your number

  • Dial 141 before your call

Sign up to Ex-directory services

You can limit how your directory details are listed, by choosing one of the following free options:

Ex-directory - no calls

Your details won't be in the Phone Book and won’t be available via 118500 Directory Enquiries, or our online directory service. 

Directory Enquiries only

Your details will only be available through Directory Enquiries. They won’t be printed in the Phone Book or available in our online directory service. 

  • For either service, you can sign up by calling 0330 123 4150 between 8.30am and 5pm Monday to Friday.

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