Eligibility
EE customers buying a new HONOR 400 Pro can claim 1 x HONOR Pad X9a.
Offer is available from 1 July 2025 to 28 August 2025.
Exclusions
Maximum 1 claim per promotion product bought (maximum three claims per household).
To claim your gift
Go to http://www.honor-redemption.co.uk on or between 15 July 2025 – 9 October 2025.
Please fill out and submit the claim form. Include the serial number of the product you want to claim, your postal address in the United Kingdom where the promotional item will be delivered, and a copy of your proof of purchase (if applicable).
Claim form information and supporting proof of purchase documents (as applicable) must be received to be eligible to claim the promotional item.
See http://www.honor-redemption.co.uk for details of the form of supporting documents required as evidence.
The administrator will send the gift within 21 days of confirming your claim. You'll need to give them your address in the United Kingdom.
Need to know
To find your IMEI details: dial *#06# on your phone's call screen, and it'll be displayed.
If you're having issues
If you're having any issues with your claim, email HONOR direct at honorcs@exertis.co.uk. Their opening hours are 9:00am – 5:00pm Monday to Friday. Or visit https://www.honor-redemption.co.uk/support/ and fill out the form.
The legal bit
If the claim is deemed to haven't been submitted correctly, you'll be notified via email and offered the opportunity to provide the required information within fourteen (14) calendar days of receipt of the email. If no response is received within fourteen (14) calendar days of the email being sent, then the claim shall be marked as invalid, and you'll no longer be eligible to receive the promotional item. It's your responsibility to contact us if you haven't received an update on the status of your claim within fourteen (14) calendar days.
The promotional item is subject to availability, while stocks last. The promoter reserves the right to replace the promotional item with an alternative promotional offer of equal or higher value if circumstances beyond the promoter’s control make it necessary to do so.
The qualifying products are subject to availability while stocks last during the qualifying period.
Full terms and conditions are available at https://www.honor-redemption.co.uk/