Gift bundle with the Motorola Razr Fold

This article covers how EE Customers can claim Moto Sound Flow, Moto Watch Premium Pack, Moto Buds 2+, Moto Tag 2 when purchasing a new Motorola Razr Fold on an EE Pay Monthly Mobile Plan or SIM Free between 23 September 2026 and 21 October 2026.

Eligibility

Any purchase of a new Motorola Razr Fold on either PAYM or SIM Free only between 23 September 2026 and 21 October 2026.

Exclusions

Maximum of one (1) Gift per Product purchased, up to a maximum of two (2) claims per claimant. Offer limited to 100 gift bundles on a first come, first served basis.

How to claim

You need to go to https://www.redemption.motorola.com/gb/en and complete the Claim form with your name, contact information, other requested information including but not limited to the Promotion Product IMEI number, delivery address and submit it together with a scanned copy of your proof of purchase.

Claims must submited for the Promotion Reward between 23rd September 2026 and 4th November 2026.

Need to know

You can see your IMEI details by dialling *#06# on your phone.

If you're having issues

If you don’t have proof of purchase, contact us, and one of our Guides will send you a One-Stop Proof Letter you can use to claim your gift.

If you haven't received an email acknowledgement, you need to contact the Promoter at https://en-gb.support.motorola.com/app/mcp/contactus within seven (7) days of a Claim being submitted.

The legal bit

There is a 30-day cooling off period to check and verify each Claim. If a claimant returns a Qualifying Device because of a change of mind during this 30-day period, their Claim will be invalidated, and the claimant will not be entitled to claim or receive a gift available under this offer.

Gift bundles will be sent to the delivery addresses provided by claimants as part of their Claim on the website. Each gift will be dispatched with tracking via Royal Mail Tracked 48 Hours and will arrive by tracked delivery within 14 days of completion of the cooling off period and any further verification process.

For full details of the offer, please review the offer’s terms and conditions. 

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