How much does it cost to call non-geographic numbers?

How much does it cost to call 0800 and 0808 numbers?

Calls to 0800, 0808 and 116 numbers are free from your EE mobile and landline.

116 numbers available on EE

  • 116 000 - Hotline for Missing Children
  • 116 111 - Childline
  • 116 123 - Samaritans

Numbers starting with 03, 02, 01

Many organisations use 03 numbers such as 0300, 0344 or 0345 as an alternative to more expensive 084 and 087 numbers. Calls to 01, 02 or 03 numbers will come out of your inclusive minutes.

Numbers starting with 084, 087, 09 and 118

  • 084 and 087 numbers are typically used for banks, utility companies, customer helplines, government departments and voting in TV shows
  • 09 numbers are typically used for premium rate services
  • 118 numbers are used for Directory Enquiry services

When calling these numbers you’ll be charged an access charge and a service charge

The access charge is the amount charged by EE and the service charge is charged by the organisation you’re calling. The amount of the service charge is set by them, and should be stated anywhere the number is advertised.

The access charge and service charge will appear separately in the itemised section of your bill but may not be listed next to each other. Although they’ll be included separately in the total number of calls and duration of calls shown on your bill, the amount you’re charged will be unaffected.

Access Charges

ServicePer minute charge inclusive of VAT unless otherwise stated
EE pay monthly mobile customers89p
EE SIM only mobile customers89p
EE pay as you go customers44p
EE Broadband and Phone customers12p
EE Small Business Customers
Business Access Charges page

Service charges

Pay monthly plans

Non-inclusive 07 numbers
PDF 107 KB, 1 pages

Pay as you go plans

Make savings if you call 084 or 087 numbers regularly

Pay monthly customers can get a monthly 084 and 087 add-on so you’ll always have an allocated number of minutes to call service numbers.

To find out more and to activate this add-on, visit the 084 and 087 add-on page.

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