What Fast Lane does
When the network isn’t busy, everyone gets the same great experience.
When the network is busy, Fast Lane:
- reduces the impact of network congestion
- helps keep your connection running smoothly
- helps place your data connection up to 5x further up the queue on the network during busy periods
What you need to use Fast Lane
To use Fast Lane, you’ll need:
- a Full Works Plus plan (launched in August 2026)
- a 5G+ compatible device
- a 5G+ SIM (eSIM is the best way to ensure you have one)
Find out more about changing to an EE eSIM - 5G+ coverage in a very busy area
Using an old physical SIM?
If you have a SIM that was activated before 2022, you will need to replace it - we recommend an eSIM.
Need to know
If you would like to buy a 5G+ device, check out the range of devices in our store.
Things to know about Fast Lane
Fast Lane doesn’t guarantee speeds or performance. The benefit is most noticeable when the network is busy.
Your experience will depend on your device, location, network coverage and the level of network demand.
To check if 5G+ is available in your area, use our postcode search tool.
Need additional support?
If you need information in an alternative format or require additional support, visit Here For You, our accessibility support pages, or contact us for tailored help.