Here For You

Support for EE customers with additional needs

We’re committed to providing the best support possible to all our customers, whatever their situation. Whether you have a long-term disability or condition, or are getting back on your feet after a life event, we’ll make sure our services are tailored to your needs.

Who we can help

Let us know if you're affected by any of the following:

  • critical illness
  • mental health conditions
  • physical or motor impairments
  • literacy and numeracy needs
  • dementia and other cognitive conditions
  • neurodiverse conditions
  • hearing loss
  • speech or language impairments
  • any degree of sight loss
  • life events like unemployment and bereavement
  • financial hardship

Register your additional needs

Tell us about your circumstances and we’ll make the necessary adjustments to the support we offer you. Once you've registered, we'll be able to:

  • make things easier for you when you contact us
  • help you get the best value for money for your EE services
  • suggest new technology and gadgets to help you with everyday life

More support and services