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What if I'm already signed up with WeAre8?

No problem, you’ll be able to view your balance within EE Rewards and request to redeem any available balance to your EE account.


How long until credits show on my bill?
Credits will be applied to your EE account within 24 hours of requesting to redeem them from WeAre8. For pay monthly customers this will be reflected on your next bill. For pay as you go customers, credits will be applied to your top-up balance. Credits cannot be exchanged for cash.


WeAre8 Terms & Conditions

Third party terms apply to credit to bill services. 
For WeAre8 a £1 minimum balance is required to credit to bill and incoming funds can take approximately 30 days to become available in your WeAre8 account. WeAre8's terms apply. 


How often do you add new partners?
WeAre8 add new brands to their services frequently – keep checking back with WeAre8.


My rewards aren’t showing/my cashback's disappeared
There may be a problem accessing your data. Try refreshing the page or check again later. 


Will my data be used/sold on by other companies?
Please review WeAre8’s privacy policy for details. 



Need help with WeAre8 app?

As WeAre8 is an app outside of EE you’ll need to contact WeAre8 support if you need any help. Just tap the little cog icon and select ‘Get in touch’.

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